Technical Trainer

WestRock Company; Olde West Chester (OH); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive training and development

Global packaging company with focus on

Job summary

WestRock Company, Inc. is seeking a Technical Trainer in West Chester to support local training programs and partner with the Learning & Development Manager and operations to ensure Operator and Craft certifications are available.

You will serve as a primary trainer for new hires and tenured teammates, collaborating across site leadership to sustain effective on‑the‑job training and skill development across shifts.

Qualifications

• 1-3 years’ experience conducting/leading training in a manufacturing environment preferred.
• 2-4 years’ experience in a manufacturing environment preferred.
• Knowledge of Learning Management Systems preferred.
• Microsoft Office experience preferred: Word, Excel, Outlook, PowerPoint, Forms.

Responsibilities

• Assist with New Hire Orientation, Onboarding Training and On the Job Training.
• Assist with training tracking, evaluation and measurement locally.
• Support learning solution creation and content updates as needed.
• Develop and maintain relationships with all levels of plant personnel.
• Conduct training on all shifts.
• Promote safety-mindedness among staff.
• Lead certification processes per training standards and collaborate with Ops L&D.

Skills

Growth and results orientation

Innovation

Interpersonal skills

Accountability

Influence

Decision making

Communication

Quality orientation

Tools

Learning Management Systems

Microsoft Office

Job description

Technical Trainer - West Chester

Job Summary:

The Production Trainer assists with the training processes locally. The role partners with the Learning & Development Manager/ Specialist and the operations team to ensure training is available for Operator/ Craft Job Certification. They will be a key contact/ primary trainer for newly hired teammates, as well as tenured teammates, from a cross-training perspective, in collaboration with site leadership.

Major Job Responsibilities:

• Assists with New Hire Orientation/ On Boarding Training and On the Job Training
• Assists with the training tracking, evaluation, and measurement of training locally
• Supports learning solution creation and content updates as needed
• Develop, build, and maintain relationships with all levels of plant personnel
• Conduct training on all shifts
• Influence others to be safety-minded
• Team member will be certified through departmental training standard, Train the Trainer and then manage the day-to-day Certification Process of teammates, in alignment with Ops L&D
• Additional duties as assigned

How you will impact WestRock:

• Improve local team performance through increasing skills and time to certification processes
• Cost eliminator driving training efficiencies across roles saving us unnecessary risk and reducing the time allotted for training

Critical Skills/Capabilities:

• Growth and Results Oriented: Results oriented person that looks for constant ways to improve.
• Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams. (self-awareness)
• Accountability: Holds self and others responsible for actions and results.
• Influence: Able to partner and build relationships to influence teams to work together, share best practice and develop and drive effective training for operations teams
• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus.
• Communication: willingness to work on the floor, with all shifts, in a heavy manufacturing world to ensure we can document and teach critical work processes
• Quality: actively work to ensure quality is ensured while minimizing waste

Technical Skills:

• 1 - 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
• 2 - 4 years’ experience in a manufacturing environment preferred
• Knowledge of Learning Management Systems preferred
• Microsoft Office Experience Preferred- Word, Excel, Outlook, PowerPoint, Forms

What we offer:

• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies, and potential.
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

The salary range for this position is $55,000 - $60,000, depending on your role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado. The benefits for this role include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 15 days of paid vacation, and 11 days of paid holidays, subject to annual change. Your pay will be based on factors such as your skills, experience, and education.