Technical Trainer

Lever, Inc.; Lowell (AR); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Prescription & Vision

Life, AD&D and LTD insurance

Paid Vacation and Holidays

Company-Matched 401(k) and IRA

Job summary

Wachter is seeking a Technical Trainer in the Lowell office to manage development, delivery, and assessment of training programs for Boot Camp, Security/Alarm training, and field technicians. This role emphasizes hands-on or on-the-job coaching in a fast-paced environment and may involve relocation.

The ideal candidate has 10+ years in field installation and strong communication skills, with a passion for talent development and a flexible, self-starting attitude.

Qualifications

• 10+ years of field installation experience in Structured Cabling, Access Control, Video Surveillance, or Intrusion/Fire Alarm.
• Excellent written and verbal communications skills.
• Proficient with Microsoft Office applications (email, spreadsheets, databases).
• Knowledge of the client environment and ability to train hands-on in a fast-paced setting.

Responsibilities

• Develop training curriculum and delivery for Boot Camp, Security and Alarm Training, and field programs.
• Deliver content to field technicians with live hands-on demonstrations.
• Create and maintain course curriculum and content updates.
• Coordinate with facilitators, operations, and trainers to ensure a world-class training program.
• Follow up with trainees to ensure knowledge retention and identify content improvements.
• Perform other duties as assigned by supervisor.

Skills

Structured Cabling

Access Control/Video Surveillance

Intrusion/Fire Alarm

Education

High school diploma or GED

College education / degree

Job description

Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path!

Wachter is accepting applications for a Technical Trainer in our Lowell Office. The Technical Trainer will manage the activities involved in the preparation, delivery and assessment of training and development programs for Wachter. This role consults with internal clients to address requests, creates and manages training initiatives and programs for Boot Camp, Security/Alarm training and Field Technicians. The Technical Trainer is responsible for training in a job-specific area along with focusing on teaching hands‑on or on‑the‑job capabilities for field technicians. The ideal candidate will be a self‑starter with a passion for talent development, a high level of flexibility, commitment, and the ability to train and coach within a high paced environment. (Relocation available.)

We seek self‑motivated and reliable candidates who can work independently and find solutions to complete the job. Long‑term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees.

Benefits Package: Company Paid!

• Medical, Dental, Prescription & Vision Benefits--No premium cost!
• Life, AD&D and LTD insurance
• Paid Vacation and Holidays
• Company-Matched 401(k) and IRA Retirement Savings

Essential Duties and Responsibilities

• Assist in the process of developing training curriculum and delivery for the Boot Camp, Security and Alarm Training, and other field resource development programs.
• Deliver the content to field technicians and trainees, followed by live hands‑on demonstrations and training.
• Assist with creating/maintaining course curriculum and content.
• Facilitate and coordinate with facilitators, operations, and Technical Trainers to ensure a World‑Class program for training and development primarily for field resources, but for office personnel as well.
• Follow up periodically with trained personnel to ensure knowledge is retained, put into practice, and identify areas for improvement in the content and delivery.
• Perform any other duties not specifically stated herein, but which your Supervisor may assign.

Skills and Education

• 10+ years of field installation experience in the following technologies: - Structured Cabling - Access Control/Video Surveillance - Intrusion/Fire Alarm
• High school diploma or GED
• College education / degree highly desirable
• Knowledge of the client's environment.
• Highly proficient with use of personal computer, including email, spreadsheets and database Microsoft Office programs
• Excellent written and verbal communications skills
• Strong attention to detail, organizational and follow-up skills
• Adhere to all Wachter Policies
• Great communication skills; verbal and writte

$80,000 - $120,000 a year