TECHNICAL TRAINER (31674)

Equipment Depot; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading equipment service provider is looking for a TECHNICAL TRAINER for its Houston location. The role involves conducting technical training for technicians and customers, offering operator safety training, and developing training materials. The ideal candidate should possess strong communication and technical skills, along with at least 5 years of experience as a technician, preferably with prior training experience. The company offers an equal opportunity environment and requires flexibility regarding workplace settings.

Qualifications

• Minimum high school diploma required.
• Prefer at least 5 years experience as a technician.
• Prior training experience is a plus.

Responsibilities

• Conduct technical training on all products.
• Provide Operator Safety Training to employees and customers.
• Assist Technical Communicators in resolving technical problems.

Skills

Strong communication skills

High degree of technical knowledge of industrial equipment

Strong computer skills

Proven problem solving ability

Ability to prioritize and manage time sensitive deadlines

Ability to communicate across all functional groups

Education

High school diploma

Tools

Microsoft Office (Word, Excel)

Job description

Position Title: TECHNICAL TRAINER

Location: Houston - Houston, TX 77032

Position Type: Full Time

Job Category: Professional Services

POSITION SUMMARY

A training position that is part of a high-performing, customer focused team that will provide technical training at all Equipment Depot locations. Must be flexible and adapt to an ever changing work environment. Must demonstrate ability to be self-motivating, hard working, organized and goal driven. Provides consistent technical training support (that is, one way of doing business) across all Equipment Depot locations through class instruction, one-on-one on the job training in the field, or on the phone. Must possess good computer skills and ability to build technical classes including materials and training manuals. Position will require individual to conduct operator safety training, technical communications support on the phone or in the field and to conduct technical skills assessment interviews with technician candidates as necessary.

ESSENTIAL FUNCTIONS

Reasonable Accommodation Statement: To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Conduct technical training on all products Equipment Depot sells and services to Equipment Depot Technicians
• Conduct technical training on all products Equipment Depot sells and services to Equipment Depot customers and other material handling dealers
• Conduct Operator Safety Training to Equipment Depot employees and customers
• Conduct Operator Safety Train the Trainer training to Equipment Depot customers
• Develops technical training classes
• Assists Technical Communicators taking calls and working with Technicians to resolve technical problems in the field/shop
• Conducts initial technical skills assessments with technician candidates as well as existing technicians
• Works with HR and Technician Supervisors to provide updates on progression of technicians through TCDP program

QUALIFICATIONS

SKILLS AND ABILITIES

• Strong communication skills
• High degree of technical knowledge of industrial equipment.
• Strong computer skills
• Proven problem solving ability.
• Ability to prioritize and manage time sensitive deadlines.
• Ability to communicate across all functional groups and geographic locations (“One Equipment Depot” mindset).

Education: Minimum high school diploma

Experience: Prefer at least 5 years experience as a technician. Prior training experience a plus.

Computer Skills: Good knowledge of computer operation and ability to use Microsoft Office products such as Word and Excel

Other Requirements: Strong organizational, communication and customer skills. Ability to facilitate change

WORK ENVIRONMENT: Work environment varies from office to job site to industrial locations

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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