Technical Trainer

GROB Systems, Inc; Bluffton (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

GROB Systems, Inc. in Bluffton, OH is seeking a technical writer and trainer responsible for creating written instructions and delivering customer training on our equipment.

The ideal candidate has a strong mechanical or electrical aptitude and can translate observed equipment motion into clear operating guidance, with the ability to speak confidently to small groups and travel up to 50% for trainings.

Qualifications

• Bachelor’s or technical degree with optional 3 years training for Associate degree.
• Strong written and verbal communication and presentation skills.
• Willingness to travel up to 50% domestically and internationally.

Responsibilities

• Create written technical procedures and manuals for GROB equipment.
• Interpret engineering drawings, schematics, parts lists to define operating and maintenance procedures.
• Select visuals to illustrate material per customer requirements.
• Edit and standardize materials prepared by others.
• Travel to customer facilities to train customers on equipment use and care.

Skills

Technical writing

Public speaking

Training delivery

Microsoft Office

Adobe Acrobat

Education

Bachelor’s Degree in Technical Communications

Associate’s Degree + 3 years training

Tools

MS Office

Adobe Acrobat

Job description

Bluffton, OH, US, Bluffton,
Bluffton, OH
This position is responsible for the creation of written technical instructions and providing customer training on the operation and maintenance of GROB equipment. The ideal candidate needs to have a strong mechanical or electrical aptitude. Having the ability to watch equipment function and then translate those motions into words to allow the customer to comprehend how to operate and maintain the equipment is very important. The ideal candidate should be able to confidently and competently speak in front of small groups of people and be willing to travel up to 50% for customer trainings.

Roles & Responsibilities

• Organize material and complete writing assignments according to set standards regarding format, content, order, clarity, conciseness, style and terminology
• Read and interpret technical procedures and documents including engineering drawings, electrical and fluid schematics, parts lists and specifications to accurately delineate operating procedures, maintenance procedures, and troubleshooting
• Select photographs, drawings, sketches and diagrams to illustrate material that meets customer requirements
• Edit, standardize, or make changes to material prepared by other writers
• Travel to customer facilities for extended periods of time to train customers on the proper use and care of their custom GROB equipment

Education & Experience Requirements

• Bachelor’s Degree in Technical Communications, or a technical field (EET or MET preferred) OR Associate’s Degree in a Technical Field plus 3 years of technical training experience

General Requirements

• Self-motivated and team player
• Excellent oral and written communication skills
• Excellent organizational and analytical skills
• Proficient in Microsoft Office Suite 2010 and Adobe Acrobat
• Willing to work overtime as needed
• Willing to travel domestic and international

GROB offers a competitive wage as well as an excellent benefit package including vacation, health, prescription, dental, vision, STD, life, 401K, and shift premiums.

Applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.