Technical Team Lead - CICS

220 Companion Data Services; Columbia (SC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Subsidized health plans

401k retirement with company match

Life Insurance

Paid Time Off (PTO)

On-site cafeterias and fitness centers

Education Assistance

Service Recognition

National discounts

Job summary

Companion Data Services in Columbia, SC seeks an experienced project coordination lead to manage a team of technical specialists across multiple work requests. You will review, assign, and track work, ensuring resources and skill sets align with project demands in a fast-paced, multi-platform environment.

The role requires strong analytical ability, superb communication, and solid knowledge of system analysis and development environments.

Qualifications

• Bachelor’s degree required; equivalency: Associates + 2 years of related work for 7 yrs overall, or 9 yrs total experience.
• 5 Years Information systems experience.

Responsibilities

• Meet with management to review active and planned work efforts.
• Assemble a qualified team to support approved work requests.
• Assign and schedule tasks based on availability and skill.
• Coordinate work efforts among team and other areas.
• Monitor progress and troubleshoot problems.
• Escalate issues to management and design staff as needed.
• Lead status meetings to review projects and resource allocation.
• Maintain a resource plan distributed to team members.
• Report progress to management including milestones.
• Cross-train with technical staff to understand projects and processes.

Skills

Analytical skills

Verbal & written communication

System analysis concepts

Applications and business functions

Resource planning

Multi-project workload management

Development environments

Client and project adaptability

Education

Bachelor’s Degree

Equivalency: Associates + 2 years experience

Tools

Microsoft Office

Graphics software

Job description

Summary Companion Data Services provides leading IT solutions and managed services. We operate multiple geographically disperse data centers, including two of the nation’s largest healthcare data centers - both rated among the top five percent of data centers worldwide by MIPS. With three U.S. locations and decades of experience in government, commercial and education markets, our innovative solutions and reliable services allow clients to focus on core business and improve outcomes. Our data centers host applications process billions of transactions, supporting state, federal and commercial business.

Position Purpose

Responsible for coordinating a team of technical specialists through all assigned work requests. Review and distribute all approved work requests based on staff availability and skill, ensuring all needed resources are obtained. Monitor progress and performance and troubleshoot any problems that may arise.

Location

This position is full time and fully onsite in Columbia, South Carolina (strongly preferred), State College, PA, or Dallas, TX. This position operates within a fast paced, multi-platformed work environment which may require action and response 24X7 to support the technical business needs of the customer.

Logistics

Companion Data Services – one of BlueCross BlueShield of South Carolina’s subsidiary companies. This position is not eligible for sponsorship now or in the future.

What You’ll Do

• Meet with management teams to review all active and planned work efforts.
• Upon approval of a project, assemble a qualified team to support of the work request.
• May shift resources and obtain additional resources from management in response to changing circumstances.
• Assign and schedule work request tasks to team based upon availability and skill.
• Coordinate work efforts among team and other areas.
• Monitor progress and performance and troubleshoot any problems that may arise.
• Assist in identifying and escalating any issues that may have a negative impact on a project.
• Escalates issues to management and design staff as appropriate.
• Conduct and lead status meetings with team to review all active projects and to obtain feedback and an opportunity to verify adequate resources are assigned to their projects.
• Ensures appropriate decision making by the team.
• Performs problem resolution as needed for the team.
• Attend various meetings related to current and upcoming projects.
• Maintain a resource plan to be distributed to each team member on a routine basis.
• May schedule brief review sessions to obtain feedback, enabling the staff an opportunity to verify adequate resources are assigned to their projects.
• Accountable for monitoring work progress and performance, ensuring the timely delivery of a quality solution.
• Track and communicate status, resource needs, deadlines, and issue resolution in a timely manner.
• Report progress of work to management including key project milestones.
• Cross-trains with technical staff to gain thorough understanding of the projects and processes of the assigned area.

To Qualify For This Position

Required Education

• Bachelor’s Degree
• Equivalency: Associates degree plus an extra 2 years of job-related work experience for a total of 7 years of required work experience (see "required work experience") OR 9 total years required work experience.

Required Work Experience

• 5 Years Information systems experience.

Required Skills and Abilities

• Strong analytical skills.
• Working knowledge of system analysis concepts.
• Working knowledge of the application and business functions.
• Exceptional verbal and written communication skills.
• Basic knowledge of development and production environments, database systems and utilities, applicable programming languages and system components.
• Flexibility to adapt to changing business, client and project needs.
• Ability to balance workload for several work requests simultaneously.
• Basic understanding of resource planning and organizational impacts.
• Working knowledge of requirements gathering concepts.

Required Software and Tools

• Microsoft Office, and graphics software.

We Prefer That You Have The Following

• Hands-on experience with z/OS, CICS (strong preference with CICSPlex), VSAM, and SMP/E.
• COBOL, JCL, REXX, and/or Assembler experience.
• Experience with monitoring/performance tools (such as BMC or IBM Performance Analyzer).

Our comprehensive benefits package includes the following

• Subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to movies, theaters, zoos, theme parks and more

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

Veterans Welcome! CDS is a strong supporter of our veterans, and many service men and women have joined our ranks. We’ve found the dedication, work ethic and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more. If you are a full-time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty.

Experience is the difference. Companion Data Services (CDS) has more than 70 years of combined, proven experience in the health care IT industry. IT is our cornerstone; we operate two of the largest, HIPAA compliant, top tier health care data centers in the country that serve more than 100 million members and process more than one billion claims annually. With our roots firmly embedded in the South Carolina community, we have contracts in 34 states and three countries. CDS provides organizations (federal, state, and commercial) with a faster path and peace of mind in transforming their IT and business processes, allowing them to focus on what matters most – improving business outcomes. We deliver outstanding service to our customers.