Technical Team Lead - CICS

ourhrconnect

South Carolina

Hybrid

USD 80,000 - 110,000

Full time

47 hours ago

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Benefits offered by this job

Subsidized health plans

401k with company match

Life Insurance

Paid Time Off

On-site facilities

Education Assistance

Service Recognition

National discounts

Job summary

Companion Data Services is seeking a results-driven team coordinator to lead a group of technical specialists through work requests from approval to delivery. You will assemble, schedule, and balance resources, monitor progress, and escalate issues to management to keep projects on track.

The role requires strong analytical abilities, systems knowledge, and excellent communication. Occasional on-site meetings in Columbia, SC may be requested; this is a full-time position with remote work

Qualifications

Bachelor's degree required; degree equivalency accepts Associates plus 2 years, totaling 7 years of required work experience OR 9 total years.
5 Years Information systems experience.
Strong analytical, verbal and written communication skills; knowledge of requirements gathering concepts.
Experience with Microsoft Office and graphics software.

Responsibilities

Meet with management to review active and planned work efforts; assemble a qualified team for approved projects.
Allocate resources, schedule tasks, and coordinate efforts across teams and other areas.
Monitor progress, troubleshoot issues, and escalate as needed to ensure on-time delivery.
Maintain a resource plan and report project milestones to management.

Skills

Strong analytical skills

Verbal and written communication

System analysis concepts

Requirements gathering

Project coordination

Resource planning

Flexibility to adapt

Understanding of business functions

Education

Bachelor's degree

Associates degree equivalency + 2 years experience

Tools

Microsoft Office

Graphics software

Job description

Summary

Companion Data Services provides leading IT solutions and managed services. We operate multiple geographically disperse data centers, including two of the nation's largest healthcare data centers - both rated among the top five percent of data centers worldwide by MIPS. With three U.S. locations and decades of experience in government, commercial and education markets, our innovative solutions and reliable services allow clients to focus on core business and improve outcomes. Our data centers host applications process billions of transactions, supporting state, federal and commercial business.

Description

Position Purpose : Responsible for coordinating a team of technical specialists through all assigned work requests. Review and distribute all approved work requests based on staff availability and skill, ensuring all needed resources are obtained. Monitor progress and performance and troubleshoot any problems that may arise.

Location

This position is full time and is a W@H position. Please note that occasional onsite meetings in Columbia, SC may be requested. W@H status is subject to change based on employee performance and/or business need.

Logistics

Companion Data Services - one of BlueCross BlueShield of South Carolina's subsidiary companies. This position is not eligible for sponsorship now or in the future.

What You’ll Do

Meet with management teams to review all active and planned work efforts. Upon approval of a project, assemble a qualified team to support of the work request. May shift resources and obtain additional resources from management in response to changing circumstances. Assign and schedule work request tasks to team based upon availability and skill. Coordinate work efforts among team and other areas. Monitor progress and performance and troubleshoot any problems that may arise. Assist in identifying and escalating any issues that may have a negative impact on a project. Escalates issues to management and design staff as appropriate. Conduct and lead status meetings with team to review all active projects and to obtain feedback and an opportunity to verify adequate resources are assigned to their projects. Ensures appropriate decision making by the team. Performs problem resolution as needed for the team. Attend various meetings related to current and upcoming projects. Maintain a resource plan to be distributed to each team member on a routine basis. May schedule brief review sessions to obtain feedback, enabling the staff an opportunity to verify adequate resources are assigned to their projects. Accountable for monitoring work progress and performance, ensuring the timely delivery of a quality solution. This is accomplished by tracking and communicating status, resource needs, deadlines, and issue resolution in a timely manner. Report progress of work to management including key project milestones. Cross-trains with technical staff to gain thorough understanding of the projects and processes of the assigned area.

To Qualify For This Position, You’ll Need The Following

Required Education: Bachelor's
Degree Equivalency: Associates degree plus an extra 2 years of job-related work experience for a total of 7 years of required work experience (see "required work experience") OR 9 total years required work experience.
Required Work Experience: 5 Years Information systems experience.
Required Skills and Abilities: Strong analytical skills. Working knowledge of system analysis concepts. Working knowledge of the application and business functions. Exceptional verbal and written communication skills. Basic knowledge of development and production environments, database systems and utilities, applicable programming languages and system components. Flexibility to adapt to changing business, client and project needs. Ability to balance workload for several work requests simultaneously. Basic understanding of resource planning and organizational impacts. Working knowledge of requirements gathering concepts.
Required Software and Tools: Microsoft Office, and graphics software.

We Prefer That You Have The Following : Hands-on experience with z/OS, CICS (strong preference with CICSPlex), VSAM, and SMP/E. COBOL, JCL, REXX, and/or Assembler experience. Experience with monitoring/performance tools (such as BMC or IBM Performance Analyzer).

Our comprehensive benefits package includes the following

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.