Technical Support Specialist — Hardware, Software & Networking

FamilyFirst Qatar; Akron (OH); On-site; USD 16,248 - 19,463; Full time

Job summary

FamilyFirst Qatar is seeking a highly skilled Technical Support Specialist to join our team in Akron, Ohio. This full-time position offers a competitive salary of $1600 per month. The successful candidate will provide technical support to clients, troubleshoot hardware and software issues, and document support activities accurately.

Qualifications include a diploma in Computer Science, 2 years of experience, and excellent communication skills. Opportunities for career advancement and accommodations for candidates are available.

Qualifications

• Minimum of 2 years experience in a technical support role.
• Attention to detail and problem‑solving skills.

Responsibilities

• Provide technical support to clients via phone, email, or in person.
• Troubleshoot and resolve technical issues related to hardware, software, or network connectivity.
• Document all support activities accurately and maintain detailed records.

Skills

Excellent communication skills

Strong knowledge of computer systems

Problem-solving skills

Ability to prioritize tasks

Education

Diploma or degree in Computer Science

Job description

FamilyFirst Qatar is seeking a highly skilled Technical Support Specialist to join our team in Akron, Ohio. This full-time position offers a competitive salary of $1600 per month. The successful candidate will provide technical support to clients, troubleshoot hardware and software issues, and document support activities accurately.

Qualifications include a diploma in Computer Science, 2 years of experience, and excellent communication skills. Opportunities for career advancement and accommodations for candidates are available.