Technical Support Specialist - Compressed Air

Metric Geo; Minnesota; On-site; USD 60,000 - 80,000; Full time

Job summary

A growing service organization in Minnesota seeks a Technical Support Specialist to provide advanced field and remote support for compressed air systems. This role involves diagnosing, repairing, and optimizing equipment while training technicians to enhance their skills. The ideal candidate has significant experience in technical support or field service roles, strong troubleshooting skills, and a background in mechanical or electrical technology.

Qualifications

• 3+ years in technical support or 5+ years in field service roles.
• Ability to read schematics, wiring diagrams, and technical manuals.
• Experience with diagnosing and repairing industrial air systems.

Responsibilities

• Provide real-time troubleshooting and technical assistance.
• Visit customer sites for diagnosis, repair, and commissioning.
• Train and mentor technicians on technical procedures.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Excellent communication

Problem-solving

Education

Technical education in mechanical, electrical, or industrial technology

Tools

Compressors

Vacuum systems

Controls

Job description

Overview

Are you a hands-on technician who loves solving complex mechanical and electrical problems? This is a great opportunity to join a growing service organization as a Technical Support Specialist, providing advanced field and remote support across a network of compressed air systems and related equipment.

What You’ll Do

• Provide real-time troubleshooting and technical assistance to field service teams.
• Visit customer sites to help diagnose, repair, and commission industrial air systems.
• Support new equipment installations, system optimization, and control integration.
• Review service reports and recommend corrective actions to improve performance.
• Train and mentor technicians on technical procedures and best practices.
• Document solutions and build internal troubleshooting resources for the service team.
• This role will cover Minnesota, North Dakota, Iowa and Wisconsin

What You’ll Bring

• Technical education in mechanical, electrical, or industrial technology — or equivalent field experience.
• 3+ years in technical support or 5+ years in field service roles (preferably in compressed air or similar systems).
• Strong mechanical and electrical troubleshooting ability.
• Experience with compressors, vacuum systems, and controls.
• Ability to read schematics, wiring diagrams, and technical manuals.
• Excellent communication and problem-solving skills.

Why It’s a Great Move

This is a role for someone who enjoys variety — from remote diagnostics to hands-on fieldwork. You’ll be the go-to technical expert, helping technicians succeed and ensuring customers’ systems run at their best.