Technical Support Specialist - CNC & Field Service Expert

Elgen Staffing; Nebraska; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

A global manufacturer of precision products is seeking an experienced Technical Support Specialist. The ideal candidate will provide technical assistance for CNC machines, resolve customer issues, and maintain technical documentation. The position requires 3-5 years of experience in servicing CNC equipment and a technical degree. The role offers competitive benefits including health insurance and a 401(k) plan.

Qualifications

• 3–5 years experience servicing CNC punching, bending or laser cutting equipment.
• Demonstrated experience using electronic and precision mechanical equipment.
• Ability to travel domestically/internationally with proper documentation.

Responsibilities

• Resolve technical problems on CNC machine tools and controls.
• Assist customers and service representatives with technical advice.
• Maintain reference materials at workstation.

Skills

Excellent verbal communication

Customer service orientation

Mechanical capabilities

Collaborative problem solving

Computer skills

Education

AAS Degree in a technical major

Tools

Microsoft Office

Multimeters

Oscilloscopes

CAD/CAM

Job description

A global manufacturer of precision products is seeking an experienced Technical Support Specialist. The ideal candidate will provide technical assistance for CNC machines, resolve customer issues, and maintain technical documentation. The position requires 3-5 years of experience in servicing CNC equipment and a technical degree. The role offers competitive benefits including health insurance and a 401(k) plan.