Technical Support Specialist

EXL Exlar Corporation; Chanhassen (MN); On-site; USD 76,000 - 102,000; Full time

Benefits offered by this job

Paid Time Off

401K with Employer Match and Profit Sh

Health and Wellness Benefits

Learning and Development Opportunities

Referral Program

Competitive Pay

Recognition

Employee Stock Purchase Plan

Inclusive & Supportive Culture

Job summary

Curtiss-Wright, doing business through Exlar, seeks a Technical Support Specialist in Minnesota to provide field installation, configuration, troubleshooting, and maintenance for customer and company systems. The role emphasizes applying engineering principles to resolve system-level issues and ensure reliable performance across the lifecycle.

Qualified candidates will have a bachelor’s degree in engineering and 4–6+ years in motion control or related technical roles, with strong diagnostics and

Qualifications

• Bachelor’s degree in Engineering or a related technical field.
• 4-6+ years of motion control or systems engineering experience involving installation, commissioning, troubleshooting, and customer support.
• Experience implementing and maintaining technical systems, networked equipment, or industrial infrastructure in field environments.
• Strong understanding of diagnostics, system integration, and commissioning practices.

Responsibilities

• Configuration, maintenance, testing, and troubleshooting of customer and company systems to ensure proper functionality and performance.
• Diagnose and resolve technical issues by analyzing system behavior, identifying root causes, and implementing effective corrective actions.
• Serve as the primary technical contact at assigned sites, coordinating installation and commissioning activities with customers, project teams, and vendors.
• Review site plans, technical drawings, and specifications while following standard operating procedures, safety protocols, and engineering documentation to ensure compliance and high-quality installation.
• Document service activities, provide technical reports, coordinate system upgrades, and recommend improvements to enhance reliability, efficiency, and customer satisfaction.

Education

Bachelor’s degree in Engineering or a related technical field

Job description

Technical Support Specialist

We are looking for a Technical Support Specialist to join our Exlar team! As a Technical Support Specialist, you will be responsible for providing technical support for system installation, configuration, troubleshooting, and maintenance of customer and company equipment, ensuring reliable performance and successful system deployment. The role applies engineering principles to resolve system-level issues, interpret technical documentation, collaborate with internal and external teams, and ensure high-quality field execution throughout the system lifecycle.

Location: Chanhassen, MN (on-site)

Salary: $76,200 - $101,600

Please note that the salary range information provided is a general guideline only, reflecting a position based in MN. Criteria such as the candidate’s qualifications and relevant experience, the scope of the specific position, as well as market and business considerations will be evaluated when extending an offer.

We Take Care of Our People

• Paid Time Off
• 401K with Employer Match and Profit Sharing
• Health and Wellness Benefits
• Learning and Development Opportunities
• Referral Program
• Competitive Pay
• Recognition
• Employee Stock Purchase Plan
• Inclusive & Supportive Culture

Your Challenge

Configuration, maintenance, testing, and troubleshooting of customer and company systems to ensure proper functionality and performance.

Diagnose and resolve technical issues by analyzing system behavior, identifying root causes, and implementing effective corrective actions.

Serve as the primary technical contact at assigned sites, coordinating installation and commissioning activities with customers, project teams, and vendors.

Review site plans, technical drawings, and specifications while following standard operating procedures, safety protocols, and engineering documentation to ensure compliance and high-quality installation.

Document service activities, provide technical reports, coordinate system upgrades, and recommend improvements to enhance reliability, efficiency, and customer satisfaction.

What You Bring

• Bachelor’s degree in Engineering or a related technical field.
• 4-6+ years of motion control or systems engineering experience involving installation, commissioning, troubleshooting, and customer support.
• Experience implementing and maintaining technical systems, networked equipment, or industrial infrastructure in field environments.
• Strong understanding of diagnostics, system integration, and commissioning practices.
• Strong analytical, problem-solving, and independent decision-making abilities.
• Effective communication and documentation skills for customer and internal collaboration.
• Ability to manage multiple assignments while maintaining quality, safety, and compliance.
• Commitment to continuous learning, teamwork, and engineering best practices.
• Must be a US Person.

Who We Are

Curtiss-Wright manufactures Exlar® electromechanical linear roller screw actuators, rotary servo motors, and integrated control solutions for a broad range of applications. Our roller screw technology provides an efficient electric replacement for hydraulic or pneumatic cylinders and a more robust replacement for ball screws. With forces up to 80,000 pounds and speeds up to 60 inches per second, we can deliver higher force and speed in smaller packages than other comparably sized actuation technology. Our team of highly skilled engineers can put together the right solution to increase productivity, reduce maintenance, and reduce total cost of ownership. To learn more, please visit us at About | Actuation Division | Curtiss-Wright (cw-actuation.com)

*Please note, benefits are country specific and may vary from location to location.

#LI-MB No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal. Resumes submitted directly to any Curtiss-Wright employee or affiliate will not qualify for fee payment, and therefore become the property of Curtiss-Wright.

Compliance Statement

This position may require exposure to export-controlled information and subject to additional security screening. In the event information provided during the security screening reveals ineligibility to access export-controlled information, any offer of employment may be reconsidered or withdrawn.

Equal Opportunity

Curtiss-Wright is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, sexual orientation, gender identity, physical or mental disability, age, ancestry, legally protected medical condition, family care status, marital status, religion, veteran status, national origin, or any other legally protected status. If you require accommodation during the recruitment process, please contact Talent Acquisition. For US Applicants: EEO is The Law – click here for more information. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

Join the WRIGHT Team!

Over 95 years of growth, Curtiss-Wright is an integrated, market-facing global diversified industrial company and remains a technology leader through this legacy of innovation. Through three well-balanced segments – Aerospace & Industrial, Defense Electronics and Naval & Power, we remain focused on advanced technologies for high performance platforms and critical applications. Diversity, commitment to excellence and dedication to the spirit of pioneering innovation continue to drive the employees of Curtiss-Wright. Our Values What makes a world-class organization? It all begins with core values that provide a strong foundation for success. Simple in theory, the values of Curtiss-Wright are reflected in every aspect of our operations. To our employees, these are more than words on a wall – we all take these values to heart in our relationships with our customers and each other.

Leadership

We lead based on vision and strategic direction, empowering employees to reach goals through thoughtful and decisive action.

Customer Focus

We are committed to achieving total quality by meeting our customers’ expectations and delivering products and services in a timely fashion.

Teamwork & Trust

Working in a spirit of trust and collaboration, we actively encourage employees to contribute their ideas and innovations to keep our company moving forward.

Respect for People

We believe that people are our most valuable asset and will always do the right thing in our dealings and interactions with all employees.

Integrity

We will act with the highest integrity in all of our business relationships and strategic partnerships.

What We Offer Our Employees

• Opportunity: As part of the Curtiss-Wright team, you have the opportunity each day to transform the way customers do business, as well as transform your career. Our entrepreneurial environment provides you with excellent experiences that enable you to develop your skills through stretch assignments and the opportunity to work with the best talent in the industry. You will have the opportunity to contribute from day one!
• Challenging Work: The work we do here is not only challenging, but it is meaningful to our customers, our employees and the communities in which they live and work. You are given the chance to work on some of the most advanced technology projects in the world. Now that something to be proud of!
• Collaborative Environment: The teamwork among our exceptionally talented people enables us to deliver some of the most advanced solutions to our customers.