Technical Support Scientist - US/EU

Cyagen; Santa Clara (CA); Híbrido; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Cyagen Biosciences is seeking a highly educated scientist to join our remote global team. You will act as a technical bridge between customers and internal teams, supporting business development with scientific expertise and translating customer needs into actionable solutions.

The role requires a PhD in a life-sciences field and at least 3 years in biotech/CRO settings. You will travel to conferences and customer sites, delivering presentations and training while staying current with advances

Formación

• PhD in Molecular Biology, Antibody Engineering, Immunology, Oncology, Neuroscience, Pharmacology, or related field (required).
• Experience in biotechnology, pharmaceutical, CRO, life-science tools, or related organization (minimum 3 years).
• Strong scientific understanding of biological research and experimental methodologies.
• Knowledge of animal models, gene editing, antibody discovery, preclinical pharmacology, or CRO services.
• Ability to translate complex scientific problems into practical solutions.
• Excellent verbal and written communication skills in English.

Responsabilidades

• Serve as the technical bridge between customers and internal R&D/production teams.
• Support BD team with technical consultations for animal models, CRO services, and related solutions.
• Collaborate with internal R&D, production, and commercial teams to translate customer requirements into deliverable scientific solutions.
• Stay current with advances in molecular biology, immunology, oncology, neuroscience, antibody engineering, and pharmacology; share insights with the team.
• Deliver technical presentations and training to customers and internal colleagues; travel to meet customers and attend conferences.

Conocimientos

Communication skills

Presentation skills

Interpersonal skills

Travel ability

Educación

PhD in Life Sciences

Descripción del empleo

Cyagen Biosciences is a global leader in AI-driven, fully human antibody drug R&D and preclinical CRO services. Founded in 2006 as a High-Tech Enterprise, Cyagen leverages proprietary gene-editing technology and integrated platforms — including HUGO-Ab™, AbSeek™, HUGO-Ab™, and HUGO-GT™ — to enable target validation, antibody discovery, screening, and functional validation across oncology, autoimmune, metabolic, and other key disease areas.

Role Overview

Our international team is expanding, and we are seeking a talented scientist who combines deep technical expertise with strong communication skills to help researchers accelerate drug discovery and development.

Key Responsibilities

Customer-Facing Scientific Support

• Serve as the technical bridge between customers and internal R&D/production teams, ensuring accurate and efficient communication throughout project delivery.

Business Development Enablement

• Support the BD team with technical consultations for animal models, CRO services, and related solutions.

Cross-Functional Collaboration

• Work closely with internal R&D, production, and commercial teams to translate customer requirements into deliverable scientific solutions.

Scientific & Market Development

• Stay current with advances in molecular biology, immunology, oncology, neuroscience, antibody engineering, and pharmacology; share insights with the team.
• Provide field feedback to help optimize Cyagen's platforms and services.

External Engagements

• Deliver compelling technical presentations and training to customers and internal colleagues.
• Travel to meet customers, attend conferences, and support commercial activities and industry events.

What We're Looking For

• PhD in Molecular Biology, Antibody Engineering, Immunology, Oncology, Neuroscience, Pharmacology, or a related life-science field (required).
• Experience working within a biotechnology, pharmaceutical, CRO, life-science tools, or related organization (required – 3 years minimum).
• Strong scientific understanding of biological research and experimental methodologies.
• Knowledge of animal models, gene editing, antibody discovery, preclinical pharmacology, or CRO services.
• Ability to understand complex scientific problems and translate them into practical experimental or service solutions.
• Excellent communication, interpersonal, and presentation skills:

Able to convey scientific concepts to researchers and other technical audiences.

Confident engaging with business stakeholders.

• Excellent verbal and written communication skills in English.
• Strong organization, prioritization, and time management skills, with resilience under pressure.
• Ability to work independently while collaborating effectively with geographically distributed, crossfunctional teams.
• Willingness and ability to travel internationally as required.
• Experience in a customer-facing, technical support, scientific consulting, application scientist, field scientist, or business development role.
• Experience supporting commercial opportunities, technical proposals, or customer solution development.
• Experience presenting to external, non-academic audiences — customers, industry conferences, or webinars — rather than solely academic settings.
• Commercial awareness and an interest in how scientific solutions translate into business opportunities.

Why Join Cyagen?

• Be part of a fast-growing global biotech company with a strong scientific reputation and AI-driven discovery platforms.
• Work remotely, with a supportive, cross-functional international team.
• Competitive compensation, health benefits, and opportunities for professional growth.
• Make a real impact — your work helps researchers accelerate drug discovery and development.

Location & How to Apply

Location: Remote — US/EU

2255 Martin Avenue, Suite E