Technical Support Intern (Co-op)

Ag Leader; Ames, Northern (IA, KY); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Ag Leader seeks a Technical Support Intern (Co-op) for a January 2027–May 2027 full-time internship based in Ames, IA. You will join the Technical Support office, helping customers with installation, operation and troubleshooting of Ag Leader products.

Ideal candidates are pursuing a Bachelor's in Ag Systems Technology or related field, with strong communication, problem-solving, and team-working abilities. On-site work with a collaborative team environment is provided.

Qualifications

• Pursuing a Bachelor's degree in Ag Systems Technology or related field.
• Experience using a computer system for daily tasks.
• Ability to follow written and verbal instructions and communicate problems encountered.
• Background in production agriculture with hardware/software aptitude.

Responsibilities

• Provide outstanding technical support and customer service via telephone or email.
• Gain expert knowledge through study and training on Ag Leader products.
• Process orders and document product and customer information.
• Other duties as assigned.

Skills

Communication

Problem solving

Computer literacy

Independent worker

Team player

Education

Bachelor's degree pursuit in Ag Systems Technology or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Technical Support Intern (Co-op)

Intern Full-Time AMES, IA, US

27 days ago Requisition ID: 1029

The Culture

Ag Leader was born from a passion and determination to transform agriculture forever. In 1992, Ag Leader changed the industry by bringing real-time yield data to farmers' fingertips. Today, more than 30 years later, Ag Leader has become a global team that provides year-round solutions to help farmers plan, plant, apply, and harvest more efficiently and profitably. We are improving the lives of farmers. We are increasing the efficiency of production agriculture around the world. And we aren't slowing down. Ready to use your talent to implement change? Join our team of innovators revolutionizing agriculture.

The Opportunity

Join a team of technical experts committed to providing exceptional customer-service. This position will challenge the individual to think critically while being trained on installa¬tion, operation and troubleshooting of planter monitors, rate controllers, yield monitors, mapping software, GPS, guidance and steering systems. You will work out of the Technical Support office in Ames, Iowa, collaborating with team members and providing guidance and technical support to customers.

Co-op opportunity for January 2027 - May 2027 full-time as an intern.

The Right Person Will

• Be able to effectively communicate with customers, co-workers and direct Supervisor
• Demonstrate ability to accurately and proficiently handle problem-solving situations in a fast-paced environment
• Excel in working independently and in a team environment
• Have strong organizational skills and ability to maintain attention to detail

Responsibilities

• Provide outstanding technical support and customer service for customers via telephone or email
• Gain expert knowledge through study, support and training on Ag Leader products
• Process orders and document product and customer information
• Other duties as assigned

Qualifications/Skills

• Engaged in the pursuit of a Bachelor's degree in Ag Systems Technology or other related Ag or technical field.
• Experience using a computer system to perform daily tasks
• Ability to follow written and verbal instructions, and effectively communicate any problems encountered in daily work
• Background in production agriculture preferred with aptitude for hardware and software technical systems

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or provide sponsorship of an employment Visa at this time.

Ag Leader is a drug-free work environment. All offers for employment are contingent upon a pre-employment drug screen and background check.