Technical Support Engineer - UPS

Rise Technical Recruitment Limited; Baltimore (MD); Hybrid; USD 125,000 - 160,000; Full time

Benefits offered by this job

Relocation assistance

Training

Healthcare

401k

Holidays/PTO

Dental

Short-term disability

Job summary

Rise Technical Recruitment Limited in Baltimore, MD, seeks an experienced Technical Support Engineer for UPS systems to join a rapidly growing national service team.

You will train technicians, provide technical support to customers, and work toward APS status with potential to become Regional Service Manager. The role offers a hybrid schedule and relocation assistance in some cases.

Qualifications

• UPS maintenance background.
• Direct experience installing, maintaining and repairing UPS systems in critical power environments.
• Wants progression.

Responsibilities

• Support customers and technicians with technical support.
• Train technicians on UPS Maintenance.
• Minimal travel of around 25% with no overnight stays.

Skills

UPS maintenance background

UPS installation

Troubleshooting

Tools

Power electronics

Battery systems

Job description

Technical Support Engineer – UPS (BBBH279952) Baltimore, Maryland

Salary: GBP125000 - GBP150000 per annum + Bonus + Hybrid

$125,000 - $160,000 + Hybrid + Bonus + Relocation Assistance + Training + No Overnight Travel + Great Company Package (Healthcare + 401k + Holidays/PTO + Dental + Short Term Disability)

Are you an experienced Uninterrupted Power Supply Technician ready to take the next step in your career and transition from field service into a technical support position?

This is an excellent opportunity to take the next step in your career with a rapidly growing organization, becoming a key technical resource for the service team with a clear pathway to progress into a Regional Service Manager position.

This industry-leading company is growing rapidly, with the goal of building a strong national presence across the US within the next 24 months. They have recently set up their UPS service and are looking for highly skilled technicians to join and help them dominate in this sector.

In this role, you will be in the crucial position of sharing your knowledge through offering technical support to customers and technicians along with conducting training. You will start by achieving APS status allowing you to have a significant impact on the UPS arm of the business and work towards becoming a Regional Service Manager.

This is an excellent opportunity for an experienced UPS technician to move away from being on the tools and develop into a senior role, significantly contributing to a rapidly growing company.

Role

• Support customers and technicians with technical support.
• Train technicians on UPS Maintenance.
• Minimal travel of around 25% with no overnight stays.

Candidate

• UPS maintenance background.
• Direct experience installing, maintaining and repairing UPS systems in critical power environments.
• Wants progression.

UPS Technician, UPS Engineer, UPS Field Service Engineer, Field Service Technician, Technical Support Engineer, Technical Support Specialist, Uninterruptible Power Supply, Critical Power, Mission Critical, Data Center, UPS Maintenance, UPS Service, UPS Commissioning, Preventive Maintenance, Troubleshooting, Power Electronics, Battery Systems, VRLA Batteries, Load Bank Testing, Electrical Technician, Service Engineer, Technical Trainer, Service Manager, Regional Service Manager, Liebert, Vertiv, Eaton, Schneider Electric, APC

We are an equal opportunities company and welcome applications from all suitable candidates.