Technical Support Engineer - Flink (Remote, West)

Lensa; Sacramento (CA); Remote; USD 106,000 - 125,000; Full time

Job summary

Join a leading company as a Technical Support Engineer focused on Confluent's Data Streaming Platform. You will work with customers to resolve issues, contribute to process development, and improve product documentation. This entry-level role offers a chance to grow in a diverse and inclusive environment.

Qualifications

• Excitement to learn about streaming data.
• Experience troubleshooting Linux applications or Java applications.

Responsibilities

• Resolve issues with Confluent deployments.
• Improve product documentation and author knowledge base articles.
• Work closely with the team behind Apache Kafka.

Skills

SQL

Java

Scala

Linux

Distributed Systems

Job description

Technical Support Engineer - Flink (Remote, West)

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Lensa is the leading career site for job seekers at every stage of their career. Our client, Confluent, is seeking professionals. Apply via Lensa today!

With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

About The Role

We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow - whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.

What You Will Do

• Work with customers to resolve issues with their Confluent deployments
• Contribute to process development, helping us grow efficiently and foster a best-in-class culture
• Communicate with our core engineering team to provide real-time product feedback
• Improve product documentation and author knowledge base articles
• Create and review product demos and internal tooling
• Work closely with the team behind Apache Kafka

What You Will Bring

• Excitement to learn about streaming data and become a domain expert in Confluent Data Stream Platform
• Strong SQL skills
• Proficiency in Java or Scala
• Apache Flink production experience is a plus
• Experience with Golang, Python, C/C++, C# is a plus
• Experience diagnosing, reproducing, and resolving customer issues
• Desire to make customers successful through direct interaction
• Two out of three: experience troubleshooting Linux applications, operational knowledge of Java applications, or experience with distributed systems like Kafka, Flink, Spark

Come As You Are

At Confluent, equality is a core tenet. We are committed to building an inclusive global team that represents diverse backgrounds, perspectives, beliefs, and experiences. Employment decisions are based on job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.

We offer competitive pay and benefits, with an estimated salary of $106,200 - $124,740, plus a competitive equity package. Actual pay varies based on skills, qualifications, experience, and location. Learn more about our benefits here.

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Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

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