Technical Support Engineer 2 - 2nd Shift (Fully Remote)

Intuitive; United States; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Intuitive is seeking a technical support specialist in the United States to assist customers and field personnel with our robotic-assisted surgery technologies.

The role requires experience in technical support, strong communication, and knowledge of medical device products, with occasional on-site visits as needed.

This remote role offers flexibility to work from home while partnering with customers across the country and ensuring compliance with FDA regulations.

Qualifications

• Experience in technical support or related field.
• Strong communication and analytical skills.
• Knowledge of medical device products.

Responsibilities

• Provide technical support to customers and field personnel.
• Ensure compliance with FDA regulations.

Skills

Technical support

Communication

Analytical skills

Job description

• Provide technical support to customers and field personnel.
• Ensure compliance with FDA regulations.

Qualifications:

• Experience in technical support or related field.
• Strong communication and analytical skills.
• Knowledge of medical device products.

Additional Information:

• Equal Opportunity Employer.

Working Conditions:

• Remote role with occasional on-site work.
• Standard office environment.

Intuitive

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, known for technologies like the da Vinci surgical system. With nearly 30 years of history, the company employs a team of engineers, clinicians, and innovators dedicated to making surgery smarter and more human.