Technical Support Engineer

Diverse Lynx, LLC; San Diego (CA); On-site; USD 69,000 - 83,000; Part time

Job summary

Diverse Lynx LLC in San Diego, CA seeks a Technical Support Engineer for a 6-month contract to manage AD, deploy CrowdStrike EDR, and oversee Windows patching and security compliance. You will handle access reviews, GPOs, and remediation coordination with global teams.

The role requires 2–5 years of relevant experience in IT security operations and a strong focus on endpoint protection and system hardening. This on-site position offers hands-on security work across lab environments.

Qualifications

• 2–5 years of experience in technical support or IT security operations.
• Experience with Windows environments and AD management.
• Experience with endpoint security, patching and access reviews.

Responsibilities

• Manage Active Directory (AD), OUs, GPOs, user accounts, and service account remediation.
• Support CrowdStrike Falcon EDR deployment and endpoint security compliance.
• Perform Windows patching, vulnerability remediation, and file-share access reviews.
• Implement software allowlisting and USB restriction policies.
• Support BeyondTrust PAM and Transparent Screen Lock deployment.
• Troubleshoot authentication and connectivity issues across lab instruments and workstations.
• Manage access requests, documentation, and remediation tracking through ServiceNow.
• Collaborate with InfoSec, infrastructure, and laboratory teams across global sites.

Skills

Active Directory

CrowdStrike Falcon EDR

BeyondTrust PAM

ServiceNow

Tools

Active Directory

CrowdStrike Falcon EDR

BeyondTrust PAM

ServiceNow

Job description

Roles & Responsibilities

• Manage Active Directory (AD), OUs, GPOs, user accounts, and service account remediation.
• Support CrowdStrike Falcon EDR deployment and endpoint security compliance.
• Perform Windows patching, vulnerability remediation, and file-share access reviews.
• Implement software allowlisting and USB restriction policies.
• Support BeyondTrust PAM and Transparent Screen Lock (TSL) deployment.
• Troubleshoot authentication and connectivity issues across lab instruments and workstations.
• Manage access requests, documentation, and remediation tracking through ServiceNow.
• Collaborate with InfoSec, infrastructure, and laboratory teams across global sites.

Title: Technical Support Engineer
Location: San Diego, CA
Duration: 6 Months
Experience: 2–5 Year
Payrange: $50-$60/hr C2C

Disclaimer:

Diverse Lynx LLC is an Equal Opportunity Employer. All applicants and employees are evaluated without discrimination, based solely on their qualifications, ability, competence and performance. This email and its attachments may contain confidential or proprietary information and is intended only for the recipient(s). If you received this message in error, please disregard it and notify the sender. If you no longer wish to receive our communications, you may unsubscribe at any time.

Security Notice:

Our official website is www.diverselynx.com We do not operate or authorize any other websites representing Diverse Lynx LLC.