Technical Support Engineer

Rise Technical Recruitment Limited; Houston (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

401(k)

PTO

Healthcare

Training

Progression

Excellent Benefits

Job summary

Rise Technical Recruitment Limited is recruiting for a Technical Support Engineer - Electrical Engineering in Houston, TX. You will combine engineering knowledge with direct customer interaction to resolve complex power systems challenges.

In this role you will provide technical support, assist with system setup and testing, deliver training and presentations, and travel up to 20% to customer sites. A Bachelor's in Electrical Engineering is required.

Qualifications

• Bachelor's degree in Electrical Engineering.
• Experience in power systems, electrical protection, or controls.
• Customer-facing role experience is a plus.

Responsibilities

• Provide technical engineering support to customers.
• Assist with system setup, testing, troubleshooting and field activities.
• Deliver customer training and technical presentations.
• Travel up to 20% to support customer sites.

Skills

Electrical engineering

Power systems

Customer communication

Education

Bachelor's degree in Electrical Engineering

Job description

Technical Support Engineer - Electrical Engineering

Houston, Texas

$80,000 - $100,000 + 401(k) + PTO + Healthcare + Training + Progression + Excellent Benefits

Are you an Electrical Engineer with experience in power systems, electrical protection, or controls looking for a customer-facing role where you can become a key technical resource?

This is an excellent opportunity to combine your engineering knowledge with customer interaction, project work, and technical problem-solving while receiving further development and progressing into more senior positions.

The company is an established engineering organization experiencing continued growth across North America. They are known for developing highly technical solutions and are now expanding their engineering capabilities.

In this role, you will work directly with customers to understand technical challenges, provide engineering solutions, support system setup and field activities, and deliver technical guidance. You will also work alongside sales, engineering, and development teams on customer projects and future solutions.

This would suit an Electrical Engineer who enjoys solving complex problems and working directly with customers while remaining heavily involved in engineering.

The Role:

• Provide technical engineering support to customers.
• Support system setup, testing, troubleshooting, and field activities.
• Deliver customer training and technical presentations.
• Up to 20% travel.

The Candidate:

• Bachelor's degree in Electrical Engineering.
• Power systems, electrical protection, controls, or automation experience.
• Utility, consulting engineering, power generation, or similar background.
• Looking for technical development and long-term progression.

Keywords: Technical Services Engineer, Technical Support Engineer, Applications Engineer, Electrical Engineer, Power Systems Engineer, Protection Engineer, Protection & Control Engineer, Field Applications Engineer, Controls Engineer, Power Systems, Electrical Protection, Automation, Utilities

We are an equal opportunities company and welcome applications from all suitable candidates.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.