Technical Support Engineer

TechDigital Group; Dallas (TX); Sur place; USD 52 348; Plein temps

Résumé du poste

A healthcare technology company based in Dallas is seeking an experienced support engineer. The ideal candidate will hold a Bachelor's degree in engineering or science and have at least 2 years of experience in the healthcare or biotechnology industry. Responsibilities include providing support for medical devices and communicating with customers to address their needs. Willingness to travel approximately 25% of the time and support on-call 24/7 are required. This position offers a competitive pay rate of $38/hr.

Qualifications

• 2+ years of relevant experience in the healthcare or biotechnology industry.
• Willingness to travel internationally and domestically approximately 25% of the time.
• Ability to support 24/7 on call, as needed.

Responsabilités

• Support medical device development and maintenance.
• Communicate regularly with customers to learn about their business challenges.
• Display urgency and initiative to meet key targets.

Connaissances

Instrument experience

Customer focus

Focused urgency

Formation

Bachelor's degree in engineering, science, or related healthcare industry field

Description du poste

Pay Rate

38/hr.

Essential Requirements

• Bachelor's degree in engineering, science, or related healthcare industry field.
• Instrument experience preferably in the medical diagnostic field.
• Preferred 2+ years of relevant experience in the healthcare or biotechnology industry.
• Must be willing to travel internationally and domestically approximately 25% of the time.
• Must be able to support 24/7 on call, as needed.

Preferred Experience

• Medical Device Support or Development, specifically knowledge of Power Express product.
• Focused Urgency - Displays initiative and a willingness to "get it done". Focuses energy on meeting key targets to achieve quality results. Builds action plans to achieve goals.
• Customer Focus - Learns customer business needs and acts to meet those needs. Communicates regularly with customers to learn about their business challenges and requirements.

Schedule

Start Time: 12:00 AM

Hours: 8:00am to 5:00pm