Technical Support & Customer Care Specialist

GetJobSmart; Miami (FL); Vor Ort; USD 30.000 - 42.000; Vollzeit

Zusammenfassung

Beacon Valley Solutions in Miami, FL is seeking a Customer Service Rep to handle inquiries, provide technical support, and ensure customer satisfaction in a collaborative office environment.

You will respond to requests, troubleshoot issues, and assist with product demos while using modern project management and collaboration tools. A background in tech support is preferred. This is a full-time on-site role offering growth opportunities.

Qualifikationen

• Strong understanding of customer service principles.
• Excellent communication skills.
• Background in technical support or a related field.
• Previous experience in the technology industry is preferred.

Aufgaben

• Handle customer inquiries and issues.
• Provide technical support to clients.
• Ensure customer satisfaction and follow up on requests.
• Respond to customer requests in a timely manner.
• Troubleshoot problems and assist with product demonstrations.

Kenntnisse

Customer service

Communication skills

Technical support

Problem solving

Jobbeschreibung

Beacon Valley Solutions in Miami, FL is seeking a Customer Service Rep to handle inquiries, provide technical support, and ensure customer satisfaction in a collaborative office environment.

You will respond to requests, troubleshoot issues, and assist with product demos while using modern project management and collaboration tools. A background in tech support is preferred. This is a full-time on-site role offering growth opportunities.