Technical Support Associate

Arrow Electronics; Melville (NY); Hybrid; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical Insurance

401k with matching

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Job summary

Arrow Electronics NIC Components is seeking a Technical Support Associate in Melville, NY to collect and maintain parametric data across the component portfolio, supporting datasheet development and web content updates. This entry-level role translates engineering data into customer-facing resources.

The ideal candidate is a recent Electrical or Computer Engineering graduate with strong attention to detail, writing and communication skills, and familiarity with HTML/CSS.

Qualifications

• Recent graduate in Electrical or Computer Engineering.
• Detail-oriented with ability to manage structured technical data.
• Basic familiarity with HTML/CSS and document formatting.
• Strong written and verbal communication skills.

Responsibilities

• Collect, validate, and maintain parametric data across NIC’s component portfolio (capacitors, inductors, resistors, etc.).
• Support development and updates of technical datasheets and product documentation.
• Conduct technical research to ensure accuracy and completeness of product specifications.
• Assist with website content updates, including parametric search optimization and product pages.
• Collaborate with engineering, product management, and marketing to ensure data consistency and quality.
• Organize and manage structured component data using internal tools and spreadsheets.
• Contribute to improving workflows around data management and technical documentation.

Skills

Excel proficiency

Technical writing

Data management

Microsoft Office

Attention to detail

Verbal/written communication

Education

Electrical Engineering or Computer Engineering degree

Tools

Adobe InDesign

Content management systems

HTML/CSS basics

Job description

## Technical Support AssociateApplylocations: Melville, New Yorktime type: Full timeposted on: Posted Yesterdayjob requisition id: R244618# **Position:**Technical Support Associate# **Job Description:**Since 1982, NIC Components (NIC), in partnership with Nippon Industries Co. Ltd., has been a global solutions provider in passive components to fuel the designs of technology and engineering organizations.As a leader in passive component technology, NIC’s offerings of passive components — including a wide range of capacitors, circuit protection products, inductors, magnetics, resistors, and RF products — are built to meet the challenges of modern electronics design.The Technical Support Associate is an entry-level, engineering-adjacent role supporting both technical and marketing functions within NIC’s technical product marketing group (TPMG). The primary responsibilities center around collecting, organizing, and maintaining parametric data across NIC’s product portfolio, as well as assisting in the creation and upkeep of technical documentation and web-based product content (e.g., datasheets, website parametric search tools). This position is ideal for recent graduates in Electrical or Computer Engineering who are interested in component-level electronic design, and who want exposure to how engineering data is translated into customer-facing technical resources. This position is ideal for recent graduates in Electrical or Computer Engineering who are interested in component-level electronic design, and who want exposure to how engineering data is translated into customer-facing technical resources. It also offers the opportunity to work with colleagues and suppliers worldwide. This is a hybrid role based in our Long Island, NY office, with a combination of office and home working. We would also consider a fully remote arrangement for the right candidate.**What You'll Be Doing:*** Collect, validate, and maintain parametric data across NIC’s component portfolio (capacitors, inductors, resistors, etc.)* Support development and updates of technical datasheets and product documentation* Conduct technical research to ensure accuracy and completeness of product specifications* Assist with website content updates, including parametric search optimization and product pages* Collaborate with engineering, product management, and marketing to ensure data consistency and quality* Organize and manage structured component data using internal tools and spreadsheets* Contribute to improving workflows around data management and technical documentation**What We're Looking For:*** Recent graduate in Electrical Engineering, Computer Engineering, or related field* Strong interest in electronic components and circuit-level/system-level design* Detail-oriented with the ability to work with structured technical data* Strong written and verbal communication skills* Comfortable working across both technical and documentation-oriented tasks* Proficiency with Microsoft Excel (data organization, filtering, basic analysis)* Familiarity with Adobe InDesign or similar tools for document formatting* Basic experience with website content management, HTML, or CSS* Interest or exposure to technical marketing, product documentation, or content creation* Any familiarity with passive components (capacitors, inductors, resistors) is a plus**Work Arrangement:**Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. **What's In It For You:*** Medical, Dental, Vision Insurance* 401k, With Matching Contributions* Short-Term/Long-Term Disability Insurance* Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options* Paid Time Off (including sick, holiday, vacation, etc.)* Tuition Reimbursement* Growth Opportunities* And more!# **Annual Hiring Range/Hourly Rate:**$36.17 - $44.21Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. # **Location:**US-NY-Melville New York (Quad)# **Time Type:**Full time# **Job Category:**Supply Chain Services# **EEO Statement:**Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)*All Arrow job postings are for existing job vacancies*. *We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.*