Technical Support

Integrated Resources Inc.; Annapolis (MD); On-site; USD 40,000 - 55,000; Full time

Job summary

Integrated Resources, Inc. is seeking an IT Support Specialist to provide troubleshooting and support for personal computer users. The ideal candidate will have experience with hardware and software, excellent problem-solving skills, and the ability to operate various computer peripherals. This position offers an excellent opportunity to contribute to our mission of delivering top-quality service.

Qualifications

• Experience working with personal computer hardware, software, systems, and local area networks.
• Ability to operate computer peripherals including monitors, printers, and scanners.

Responsibilities

• Provides troubleshooting assistance and ticket resolution for computer users.
• Supports users with the installation of hardware/software.
• Diagnoses problems with computer systems and resolves them.

Skills

Troubleshooting

Problem Solving

Organizational Skills

Job description

A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.

Job Description

Responsibilities:

• Provides basic troubleshooting assistance and ticket resolution for personal computer users.

• Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.

• Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning;

• resolves issues including contacting and assisting vendors.

• Recommends hardware solutions regarding personal computers in assigned areas.

• Assists with computer studies, projects, and implementation of policies throughout area of assignment.

• Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems.

• Experience working with personal computer hardware, software, systems, local area networks and terminology. Good organizational and problem solving skills.

• Ability to operate computer peripherals including monitors, printers and scanners

Additional Information

VAIBHAV SINGH

Technical Recruiter

Integrated Resources, Inc.

(Direct) 732-429-1647 (Tel) 732-549-2030 Ext. 225 (F) 732-549-5549

vaibhav(at)irionline.com | www.irionline.com

https://www.linkedin.com/pub/vaibhav-singh/b1/8/5b0

Gold Seal JCAHO Certified for Health Care Staffing

“INC 5000’s FASTEST GROWING, PRIVATELY HELD COMPANIES” (8th Year