Technical Strategic Resource Engagement Manager - Dallas, TX

World Wide Technology, Inc.; Dallas (TX); Presencial; USD 110.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401k with company match

Paid time off

Descripción de la vacante

World Wide Technology (WWT) is seeking a Technical Strategic Resourcing Engagement Manager in Dallas, TX to lead technical teams, oversee project execution, and ensure alignment with business objectives. The role combines leadership, technical expertise, and strategic thinking to deliver staffed engagements and plan future growth across technical verticals.

The position supports Service Provider Strategic Resourcing, partners with internal teams and clients, and emphasizes mentorship, capacity

Formación

• 5+ years of technical management experience in a professional services or related field.
• Proven technical leadership or management experience.
• Strong knowledge of software development and IT infrastructure.
• Excellent problem-solving, communication, and organizational skills.
• Ability to juggle multiple projects and priorities in a fast-paced environment.
• Experience with engagement and resource management.
• Experience supporting service provider customers.
• Staffing or recruiting industry experience is preferred.
• Proven experience working with large enterprise clients.
• Experience leading engineering teams or technical staff on projects.
• Ability to work independently and solve customer-facing problems.
• 2+ years of sales experience.

Responsabilidades

• Lead technical teams to deliver high-quality solutions.
• Oversee planning, execution, and delivery of technical projects.
• Collaborate with cross-functional teams to align strategies with goals.
• Evaluate and implement new technologies to improve efficiency.
• Manage budgets, timelines, and resources for initiatives.
• Provide leadership and mentorship to consultants.
• Participate in stakeholder meetings and onboarding of new consultants.
• Maintain regular client reporting and escalation paths.

Conocimientos

Technical management

Technical leadership

Software development

IT infrastructure

Problem solving

Communication

Organization

Project management

Engagement management

Resource management

Service provider experience

Staffing industry

Enterprise clients

Engineering leadership

Independent work

Sales experience

Descripción del empleo

Technical Strategic Resource Engagement Manager - Dallas, TX

Eligible Work Locations

Technical Strategic Resource Engagement Manager

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients andpartners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world classpartnerships to help public and private sector organizations design, build and scale intelligent AI, digital,cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—acollaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients andpartners to conceptualize, test and validate innovative technology and then deploy solutions at scaleusing its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded incore values and leadership philosophies—has been recognized by Fortune® and Great Place to Workfor its commitment to innovation, trust and creating a great place to work for all. WWT providesproducts and services to large enterprise, global service provider and public sector clients in up to 130countries across six continents. Softchoice, a World Wide Technology company, supports commercialand SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Why should you join Strategic Resourcing?

Our Strategic Resourcing team consists of business leaders with decades of experience in services management, IT resourcing, engineering, professional services and customer satisfaction. They’ve helped organizations of all sizes, across industries, find and vet talent, fill skills gaps and accelerate mission-critical outcomes.

What will you be doing?

We are seeking a highly skilled and motivated Technical Strategic Resourcing Engagement Manager to lead our technical teams, oversee project execution, and ensure that all technical solutions align with business objectives . This role requires a balance of leadership, technical expertise , and strategic thinking.

WWT currently has an opportunity available for a Technical Strategic Resourcing Engagement Manager to support our Service Provider Strategic Resourcing business . The Technical Strategic Resourcing Engagement Manager will work with internal partners and customers to provide qualified staff for our Strategic Resourcing engagements. Additionally, the manager will be responsible for developing a strategy and plan to handle future growth in the various technical verticals through capacity planning, training, and process improvement. The successful manager will also provide leadership, mentorship, and guidance to the engineers as they execute their assigned engagements.

Key Responsibilities

• Lead, mentor, and manage technical teams to deliver high-quality solutions.
• Oversee the planning, execution, and delivery of technical projects.
• Collaborate with cross-functional teams to align technical strategies with business goals.
• Evaluate and implement new technologies to improve efficiency and performance.
• Manage budgets, timelines, and resources for technical initiatives.
• Ensure compliance with industry standards, security protocols, and best practices.
• Troubleshoot and resolve complex technical issues.
• Manage consultants who have been placed onsite with customers across Service Providers within the US.
• Provide leadership and mentorship to consultants as needed while on assigned engagements.
• Collaborate with R esource Managers to onboarding new consultants.
• In collaboration with sales, lead the following discussions through regular meetings with stakeholders and other internal team members
• Extensions
• New opportunities
• Change order & PO updates
• Invoicing updates
• Function as the escalation path for any issues for both consultants and stakeholders
• Provide the regular reporting to external and internal clients on the following,
• Project Summary (should include list of resources by project, start and end date)
• Consultant utilization (should include burn % and costs/resource)
• Open roles (list of net new roles and any backfills required )
• Change Orders/POs
• Provide detailed invoicing report to customer (monthly or when requested by stakeholder or internal client)
• Have a clear understanding of the client’s environment, upcoming projects & initiatives & the ability to speak to certain specifics during discussions.
• Encourage consultants to utilize SR tools.
• Consistently reinforce WWT and our Core Values
• Effectively communicate changes and updates to both internal and external clients through emails and regular meetings.
• Build relationships with entire sales cycle – CSE/CSE Managers, AM's, Hiring Managers, & SPA etc.
• Track issues and risks- as needed.
• Participate in the interviewing and intake calls with RM and client.
• Building strong stakeholder relationships to maintain current business and acquire net new.
• Advocate for consultants and customer , when required .

Qualifications

• 5+ years of Technical management experience, preferably in a Professional Services environment and related field s equivalent experience in Computer Science and Engineering .
• Proven experience in a technical leadership or management role.
• Strong understanding of software development, IT infrastructure, or relevant technical domain .
• Excellent problem-solving, communication, and organizational skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong knowledge of and proven experience with engagement management/resource management.
• Experience supporting Service Provider customers, strongly preferred.
• Prior experience in the staffing or recruiting industry strongly preferred.
• Proven experience interacting with large, enterprise clients.
• Prior experience managing engineering teams or technical staff in a project execution capacity.
• Ability to work independently and solve customer-facing problems.
• 2+years of sales experience.
• Strong communication skills (written, verbal, and presentation).

Preferred Skills

• Experience with Agile or other project management methodologies.
• Familiarity with cloud platforms, DevOps practices, or emerging technologies.
• Strong stakeholder management and negotiation skills.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one ofthe best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite HealthCenters (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life andDisability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day ofCaring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, VoluntarySupplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee DiscountProgram

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’sbenefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based ontheir skills, performance, and dedication. Our goal is to cultivate a culture of belonging thatencourages innovation, collaboration, and respect for all team members, ensuring that WWTremains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiringprocess, please let your WWT Recruiter know. The recruiter will work with you to understand yourneeds and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $110,000 - $140,000. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

WWT is an Equal Opportunity Employer

Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

Applicants to and employees of most private employers, state and local governments, educational institutions, employment agencies and labor organizations are protected under Federal law from discrimination.