Technical Staff Assistant

Texas Children's; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Texas Children's is seeking a Technical Staff Assistant to support IS operations in a fast-paced environment. You will help maintain inventory accuracy and provide technical support to end-users.

Key duties include coordinating storeroom activities, processing purchase requisitions, reconciling with Materials Management, and maintaining vendor repair orders and software documentation. Strong organization and customer service are essential.

Qualifications

• High school diploma or GED required.
• Preferred technical diploma in a computer-related field.
• Preferred 2 years' experience in an inventory control environment.

Responsibilities

• Coordinate IS storeroom inventory activities.
• Verify storeroom is adequately stocked to meet requirements.
• Keep storeroom neat, clean, and organized.
• Process purchase requisitions for stock and supplies.
• Reconcile requisitions with Materials Management.
• Disseminate inventory and parts to IS entities.
• Maintain vendor repair and warranty work orders.
• Provide moderately complex technical support to end-users.
• Coordinate RMA activities and retire obsolete equipment.
• Maintain software library and documentation.
• Perform other duties as assigned by supervisor.

Skills

Inventory management

Technical support

Customer service

Education

High school diploma or GED

Job description

We’re searching for a Technical Staff Assistant — someone who works well in a fast-paced setting. In this position, you will Maintain computer inventory in a timely and accurate manner. Reconcile all inventory discrepancies. Maintain accurate and organized filing systems for inventory transactions. Under general supervision, performs a variety of moderately difficult technical support functions, which may include work on specialized projects or programs.

Think you’ve got what it takes?

Job Duties & Responsibilities

• Coordinates the activities for maintaining the IS storeroom inventory.
• Verifies that storeroom is adequately stocked to meet IS business requirements.
• Keeps the storeroom neat, clean, and orderly.
• Completes purchase requisitions pertaining to the stock and supply of the inventory room.
• Reconciles purchase requisitions with Materials Management.
• Disseminates inventory and parts ordered to various entities of Information Services.
• Maintains vendor repair and warranty work orders.
• Responsibility C: Provides a variety of moderately complex technical support.
• Coordinates the activities regarding RMA’s (Return Materials Authorizations).
• Coordinates the activities for retiring obsolete and broken computer equipment.
• Utilizes customer service skills while providing support to all levels of end-users.
• Maintains software library and documentation.
• Performs other job-related duties, as assigned by the supervisor.

Skills & Requirements

• Required H.S. Diploma or GED
• Preferred technical diploma technical or vocational education in a computer-related field
• Preferred 2 years' experience in an inventory control environment