Technical Specialist - General Professional (Intern, 2027)

International Business Machines Corporation; New York (NY); Sur place; USD 75 000 - 90 000; Plein temps

Résumé du poste

IBM is seeking a cohort-oriented professional to help shape AI teaching and adoption at scale in our New York area offices. You will work on emergent AI practices, authoring agent skills, and sharing knowledge across Copilot, Rovo, Slackbot, and Box AI frameworks.

You’ll design enablement content, pilot new methods, and support Office Hours with practical materials. This role emphasizes quick learning, clear communication, and data-driven storytelling.

Qualifications

• Pursuing a Bachelor's or Master's in Computer Science, Information Systems, HCI, or related technical field.
• Ability to learn new, evolving concepts quickly and explain them to non-technical users.
• Strong written communication and basic data analysis skills (Excel or SQL).

Responsabilités

• Experiment with emergent AI-building practices across platforms like Copilot, Rovo, Slackbot, and Box AI.
• Help design and test Recipes and learning concepts for the Toolbox AI Cookbook based on findings.
• Support pilots of new AI practices and document findings and readiness gaps.
• Help deliver enablement sessions and Office Hours, including prep materials and follow-up content.
• Analyze adoption data and summarize results for team and leadership reviews.
• Draft user-facing content and triage questions in Toolbox AI community channels.

Connaissances

AI concepts

Prompt design

Agent skills

Data analysis basics

Written communication

Formation

Bachelor's degree

Pursuing Master's

Outils

Microsoft 365

Slack

Box

Jira

Description du poste

Introduction

Help shape how IBM teaches and adopts AI at scale. You'll get hands-on with emergent AI practices and building blocks — things like writing SKILL.md files, authoring agent skills, and other conventions the field is still inventing — across tools like Copilot, Rovo, Slackbot, and Box AI. You'll bring a fresh perspective on what concepts and skills we should be teaching employees as this space evolves.

Introduction

Help shape how IBM teaches and adopts AI at scale. You'll get hands-on with emergent AI practices and building blocks — things like writing SKILL.md files, authoring agent skills, and other conventions the field is still inventing — across tools like Copilot, Rovo, Slackbot, and Box AI. You'll bring a fresh perspective on what concepts and skills we should be teaching employees as this space evolves.

Your Role And Responsibilities

• Experiment with emergent AI-building practices (e.g., authoring SKILL.md files, agent skill design, prompt/skill packaging conventions) across platforms like Copilot, Rovo, Slackbot, and Box AI
• Help design and test "Recipes" and learning concepts for the Toolbox (Digital Workplace) AI Cookbook based on hands-on findings
• Support pilots of new AI practices and document findings and readiness gaps
• Help deliver enablement sessions and Office Hours, including prep materials and follow-up content
• Analyze adoption data and summarize results for team and leadership reviews
• Draft user-facing content and triage questions in Toolbox (Digital Workplace) AI community channels

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Pursuing a Bachelor's or Master's in Computer Science, Information Systems, HCI, or related technical field
• Ability to learn new, still-evolving concepts quickly and explain them to non-technical users
• Strong written communication and basic data analysis skills (e.g., Excel or SQL-level)

Preferred Technical And Professional Experience

• Hands-on curiosity with generative AI — prompt design, agent skills, or similar emergent conventions
• Familiarity with enterprise collaboration tools (Microsoft 365, Slack, Box, Jira, etc.)
• Comfort picking up new, still-evolving technical standards quickly