Technical Specialist - Design

Paycom - ATS; Phoenix (AZ); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health & Wellness benefits

401(k) with company match

Paid time off and holidays

Professional development reimbursement

Sabbatical after six years

Job summary

ATG USA (Applied Technology Group) is hiring a Technical Specialist to execute technical services across diverse project types. You’ll deliver production work, support demonstrations, and communicate clearly with customers while expanding expertise beyond a single vertical.

The role emphasizes versatility, collaboration, and quality, with opportunities for skill growth across Architecture, Structural, Civil, MEP, and Construction / VDC verticals, including Scan-to-BIM and modeling tasks.

Qualifications

• Experience delivering technical or professional services in a project-based environment.
• Strong proficiency in at least one vertical: Architecture, Structural, Civil, MEP, or Construction / VDC.
• Ability to perform Scan-to-BIM and modeling tasks within the primary vertical.
• Proficiency with Autodesk tools such as Revit, ACC, AutoCAD, or Civil 3D.

Responsibilities

• Execute assigned project work across a range of services and project types.
• Support and deliver technical demonstrations related to services offerings.
• Interact with customers to explain technical work, workflows, and outcomes.
• Grow versatility by expanding skills across multiple verticals.

Skills

Technical Services

BIM Modeling

Customer communications

Tools

Revit

AutoCAD

Civil 3D

ACC

Job description

Technical Specialist - DesignNOW HIRING for our next GeT Aboard Class!Kick off your career at ATG with a week designed to inspire, connect, and set you up for success. GeT Aboard is our signature onboarding experience - an energizing in-person summit at our North Little Rock corporate headquarters where you’ll meet the team, dive into our culture, and gain the tools to thrive. Attendance is required - but we think you’ll agree it feels more like a launch party than training.Additional Information:Role Location: North Little Rock, AR, or Phoenix, AZ, office preferred. Open to remote for candidates further than 40 miles from either office.Hiring Process: An on-site interview at either our North Little Rock, AR, or our Phoenix, AZ, office location is a required step in the hiring process for all ATG opportunities.ATG USA (Applied Technology Group) is the leading technology business partner focused on the Architectural, Engineering and Construction industry in North America. ATG strives to build relationships within the professional design community by providing a complete solution. ATG has unique service offerings implemented by technical support specialists with industry experience and knowledge.Role SummaryThe Technical Specialist is responsible for executing Technical Services work across avariety of project types, disciplines, and customer needs. This role requires technical depthin at least one core vertical, with the flexibility to contribute wherever demand exists.Technical Specialists are expected to be adaptable, cross-functional contributors who candeliver production work, support demonstrations, and discuss their work clearly withcustomers. The role requires a willingness and ability to work beyond a narrow niche inorder to support utilization, delivery commitments, and customer outcomes.This role is foundational to ATG’s Technical Services organization and is supported byManagers who guide skill development, versatility, and career growth.Key ResponsibilitiesFlexible Project Execution & DeliveryExecute assigned project work across a range of services and project types.Adapt quickly to shifting priorities and workload demands.Contribute where the work is needed, not only within a single specialty.Deliver accurate, high-quality technical outputs aligned to approved scope and standards.Vertical Expertise & Cross-Disciplinary Capability• Maintain strong working knowledge in at least one primary vertical (experienceacross multiple verticals is preferred):ArchitectureStructuralCivilMEPConstruction / VDCWithin the primary vertical, independently produce work and clearly discuss approaches, decisions, and outcomes with customers.Be capable of performing Scan-to-BIM and modeling tasks within the primary vertical.Apply consistent modeling standards, accuracy, and best practices within assigned work.Develop working familiarity with adjacent verticals to support collaboration and flexibility.Technical Demonstrations & Customer InteractionSupport and deliver technical demonstrations related to services offerings.Participate in customer discussions to explain technical work, workflows, and outcomes.Communicate clearly and professionally with both technical and non-technical stakeholders.Represent ATG with technical credibility during customer-facing interactions.Quality & Standards DisciplineFollow established workflows, standards, and best practices.Perform self-checks and participate in peer reviews.Identify and communicate quality issues, risks, or constraints early.Contribute to reducing rework through disciplined execution.Skill Development & Versatility GrowthContinuously develop technical skills across tools, workflows, and services.Expand capability beyond a single vertical to remain effective and billable.Participate in internal training, education initiatives, and knowledge sharing.Work with Managers to identify growth areas that increase versatility and value to the organization.Required QualificationsExperience delivering technical or professional services in a project-based environment.Strong proficiency in at least one vertical: Architecture, Structural, Civil, MEP, or Construction / VDC.Experience across multiple verticals is preferred.Ability to perform Scan-to-BIM and modeling tasks within the primary vertical.Proficiency with relevant Autodesk tools such as Revit, ACC, AutoCAD, or Civil 3D.Ability to adapt to changing project needs and priorities.Comfort discussing technical work with customers and internal teams.Strong attention to detail and commitment to quality.Willingness to broaden skillsets beyond a single vertical.Key CompetenciesTechnical execution with flexibilityCross-disciplinary thinkingAdaptability and learning mindsetCustomer-facing technical communicationQuality-focused deliveryOwnership and accountabilitySuccess MetricsAbility to remain billable across varying project typesQuality and accuracy of delivered workEffectiveness in Scan-to-BIM and modeling tasks within the primary verticalResponsiveness to changing workload demandsGrowth in technical breadth across verticalsManager and team feedbackBenefits That Work for YouAt ATG USA, we invest in your well-being, growth, and life outside of work. Here’s what youcan expect:Health & Wellness· Multiple medical plan options plus dental and vision coverage· On-demand support and mental health/wellness resources via Bennie—your personalbenefits conciergeFinancial Well-Being· Health Savings Account (HSA) and Flexible Spending Account (FSA) options· 401(k) with up to 4% company match after 90 days· Voluntary life, AD&D, supplemental health coverage, and disability protectionExtra Perks That Matter· 3 weeks of PTO, paid holidays, and your birthday off· 2 paid volunteer days each year to support causes you care about· Professional development reimbursement + access to GreaterU, ATG’s platform forlearning and growth· Four weeks of paid sabbatical after six years—on top of your regular PTO—to refresh andrecharge!· Discounts on lifestyle perks like pet insurance, financial coaching, and more via theBennie MarketplaceATG is an Equal Opportunity Employer. We do not discriminate based on race, color,religion, sex (including gender identity and sexual orientation), national origin, age,disability, genetic information, or any other protected status under applicable laws. We’recommitted to an inclusive workplace where all backgrounds and perspectives are valued,and we strive to build a team that reflects the diverse world we serve.This full-time role requires a minimum of 40 hours per week, with additional hours asneeded to meet deadlines. Candidates must be able to sit or stand for extended periods,travel between office locations (including those with stairs), and lift up to 30 pounds.Strong verbal and written English communication skills, along with adequate visualand auditory abilities (with or without aids), are essential. The physical demands describedare representative of those needed to perform the job’s essential functions, with or withoutreasonable accommodation.If you need accommodation during the application or interview process—or on the job—please contact Human Resources.Applicants must be authorized to work in the U.S. without company sponsorship. Weappreciate your interest in ATG!