Technical Solutions Engineer

Vatica Health, Inc.; United States; Remote; USD 100,000 - 119,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

401k plans

Growth opportunities

Medical insurance

Dental insurance

Vision insurance

Dependent Care Account

Life insurance

Disability insurance

PTO

Work-life balance

Team support

Job summary

Vatica Health, Inc. is seeking a Technical Solutions Engineer to oversee the implementation, optimization, and ongoing support of our healthcare IT solutions for clients.

You will collaborate with stakeholders to translate requirements into scalable technical solutions, analyze healthcare datasets, and lead deployment and integration. The ideal candidate has a BS in Computer Science or related field, 4+ years of healthcare IT experience, and proficiency in Unix, SQL, Python, HL7, FHIR, and HIPAA.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, or related field.
• 4+ years of experience implementing and supporting healthcare IT solutions.
• Proficiency in Unix, SQL, Python for data analysis and support.
• Familiarity with HL7, FHIR, and HIPAA regulations.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication with clients.

Responsibilities

• Collaborate with stakeholders to translate requirements into scalable healthcare IT solutions.
• Analyze healthcare datasets to identify trends and inform design.
• Lead and support implementation and integration of IT solutions.
• Provide training and knowledge transfer to end-users.
• Deliver ongoing technical support and issue resolution.
• Coordinate with clients and internal teams to drive resolutions.
• Monitor system performance and identify optimization opportunities.
• Act as primary client contact for inquiries and escalations.

Skills

Unix

SQL

Python

Healthcare analytics

HL7

FHIR

HIPAA

Communication

Education

Bachelor's degree in Computer Science, Information Systems, Mathematics, Statistics

Master’s preferred

Job description

We are seeking a highly motivated and detail-oriented Technical Solutions Engineer to join our dynamic team. The successful candidate will be responsible for overseeing the implementation, optimization, and ongoing support of our healthcare IT solutions for clients. This role requires a strong blend of technical expertise, analytical thinking, and knowledge of healthcare industry practices.

Responsibilities:

• Collaborate with stakeholders to gather, analyze, and translate business requirements into scalable technical solutions, particularly related to healthcare data analytics.

• Analyze healthcare data sets to identify trends, patterns, and anomalies that inform solution design and performance improvements.

• Lead and support the implementation of healthcare IT solutions, ensuring successful deployment and integration.

• Partner with clients to assess needs, define requirements, and customize solutions aligned with their goals and operational workflows.

• Deliver knowledge transfer and training sessions to end-users, ensuring effective adoption and utilization of technology solutions.

• Provide ongoing technical support and troubleshooting, resolving client issues in a timely and efficient manner.

• Act as the primary point of contact for client inquiries, escalations, and feedback, coordinating with internal teams to drive resolution and continuous improvement.

• Monitor system performance and proactively identify opportunities for optimization to enhance client satisfaction and maximize value delivery.

• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, or a related field (Master’s preferred).

• 4+ yrs experience implementing and supporting healthcare IT solutions.

• Proficiency in Unix, SQL, Python, or similar programming languages for data analysis and system support.

• Familiarity with healthcare data standards and regulations such as HL7, FHIR, and HIPAA.

• Strong analytical and problem‑solving skills, with the ability to translate business needs into effective technical solutions.

• Solid understanding of healthcare industry workflows, standards, and regulatory requirements.

• Excellent communication skills, both written and verbal, with the ability to engage effectively with clients and cross‑functional teams.

• Detail‑oriented with strong organizational and analytical capabilities.

• Ability to work independently and collaboratively in a fast‑paced environment.

Competencies:

Instills Trust, Demonstrates Self‑awareness & Interpersonal Savvy

• Builds trust by following through on commitments and leading with integrity and authenticity.
• Leverages self‑awareness to seek feedback from others and reacts positively to constructive criticism.
• Understands and responds to the emotions and behaviors of others.
• Leverages emotional intelligence to influence positive results.

Balances Stakeholders & Manages Conflict

• Anticipating and balancing the needs of multiple stakeholders and multiple projects.
• Highly prepared and knowledgeable about expectations.
• Delivers fair and flexible response to stakeholder needs.
• Handling conflict situations to resolve effectively and professionally.
• Applies fair decision‑making to balance competing interests mediating any points of abrasion.

Drives Results, Vision, and Purpose

• Ensure daily tasks lead to impactful results that align with Vatica priorities.
• Results‑driven champion for Vatica.
• Adjusts plans as needed to ensure effectiveness.
• Profitability focused, persistent in achieving objectives with a positive track record of exceeding performance

Manages Ambiguity & Complexity

• Works through situations where factors of direction are not certain.
• Comfortable working through change and can act on decisions without the total picture.
• Researches the root cause of problems and collaborates with multiple sources to solve them.

Situational Adaptability & Flexibility

• Adapts approach in real time to respond to different situations.
• Thinks quickly and readily adapts behavior in the moment.
• High level of versatility.

Strategic Mindset

• Considering future possibilities or roadblocks and creating strategies to drive results.
• Anticipates future trends and implications of decision making

WORKING AT VATICA HEALTH ADVANTAGES

Prosperity

• Competitive salary based on your experience and skills – we believe the top talent deserves the top dollar
• Bonus Potential (based on role and is discretionary) – if you go above and beyond, you should be rewarded
• 401k plans– we want to empower you to prepare for your future
• Room for growth and advancement- we love our employees and want to develop within

Good Health

• Comprehensive Medical, Dental, and Vision insurance plans
• Tax‑free Dependent Care Account
• Life insurance, short‑term, and long‑term disability

Happiness

• Excellent PTO policy (everyone deserves a vacation now and then)
• Great work‑life balance environment- We believe family comes first!
• Strong supportive teams- There is always a helping hand when you need it

The salary for a position is typically determined by multiple factors such as the individual’s qualifications, experience, skills, and location. The projected compensation range for the position may vary based on these factors and could range from $100,000 to $119,000 (annualized USD). However, this estimate represents just one aspect of our total compensation package offered.