Technical Solutions Engineer

Keenfinity; Michigan; On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Health and Welfare Benefit Plans

401(k) plan

Paid time off

Job summary

Keenfinity seeks a technical presales specialist to lead solution design and presales efforts in the US. You will assess sites, define BOMs with MSRP, and craft security solutions aligned with customer needs. The role includes training, ROI analyses, and post-sale technical support.

You'll collaborate with sales teams, champion emerging tech, and travel 50–70% to engage customers across vertical markets. A technical degree and field experience are required.

Qualifications

• Bachelor's Degree preferred in technical or related field (e.g., CS, Engineering).
• High School Diploma required.
• 3–5 years of field application experience with customers, preferably from the manufacturer side or security market.
• Good working knowledge of system design and installation; industry affiliation and certification a plus.
• Customer-focused mindset with the ability to build strong relationships.
• Willingness to travel within allocated geographic region (50–70%).

Responsibilities

• Lead technical presales and solution design for customers; conduct site assessments and pilot programs.
• Prepare detailed Bill of Materials with MSRP pricing; sales will manage pricing and discounts.
• Design integrated security solutions tailored to customer requirements.
• Conduct training workshops, webinars, and seminars for sales teams and partners.
• Prepare technical proposals, ROI analyses, and implementation roadmaps; be SME for Radionix products.
• Support sales teams with technical insights; identify high-value opportunities.
• Translate customer pain points into scalable, profitable solutions.
• Champion emerging technologies (AI/ML, edge, cloud) for security challenges.
• Provide technical overview training and post-sales support to customers.
• Support Architects, Engineers, and Consultants with technical information.

Skills

Presales / solution design

Technical communication

Customer-focused mindset

Travel readiness

Education

Bachelor's degree in technical or related field

High School Diploma

Job description

Company Description

The Radionix name holds a special place in the hearts of our associates, dealers, distributors, and customers alike. The new Radionix vision — Mission control for your security — encapsulates our focus on empowering users with an intrusion system that seamlessly integrates every layer of security, from our intrusion system products to our G Series panels to our reimagined Remote Security Manger app.

Fairport, NY is the headquarters for the Radionix sales & marketing organization in the United States and serves as the primary site for research and development, engineering, quality, and product management for intrusion detection systems, including state-of-the-art sensors, control panels, software, communications and more.

Responsibilities

• Lead technical presales and solution design for customers, conduct site assessments, feasibility studies, and pilot programs
• Provide detailed Bill of Materials, including all necessary parts, with MSRP pricing. Sales will manage all pricing and discounting for projects
• Design integrated security solutions tailored to customer and operational requirements
• Conduct training workshops, webinars, and technical seminars for sales teams and partners on product capabilities and market trends
• Prepare technical proposals, ROI analyses, and implementation roadmaps; Serve as subject matter expert for Radionix products and solutions in all vertical applications relevant to the market
• Assist sales teams to identify and qualify high-value opportunities in all vertical applications relevant to the market
• translate customer pain points into scalable, profitable solution recommendations
• Champion emerging technologies (AI/ML, edge computing, cloud integration) and their application to security challenges
• Provide technical overview training, supplemental product and solution training
• Provide support of the sales team and customers technically including post-sales technical solution nuances, challenges, and escalations
• Support, teach, provide technical information to the Architect, Engineer, and Consultant community

Qualifications

• Bachelor's Degree in technical or related field (e.g., Computer Science, Engineering) preferred.
• ~ High School Diploma required.
• ~3-5 years of field application experience, while working with customers, preferably from the manufacturer side or in the security market overall.
• ~ Good working knowledge system design and installation (industry affiliation and certification plus)
• ~ Customer-focused mindset with the ability to build strong relationships.
• ~ Willingness to travel within allocated geographic region (50-70% of the time).

Compensation and Benefits

S. based annual rate for this role is between $100,000.00 - $115,000 per year with on target earnings potential between $150,000 - $175,000. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc.

In addition to base salary, full-time employees are eligible to participate in Keenfinity Group's (US) Health and Welfare Benefit Plans—including medical, dental, vision, disability, and life insurance—as well as the company’s 401(k) plan, subject to the terms and conditions of the respective plan documents. Full-time employees are eligible to participate in Keenfinity Group’s paid time off and sick leave programs in accordance with applicable policies.

Equal Opportunity

Reasonable accommodations may be made, to the extent they do not pose an undue hardship, to enable qualified individuals with covered disabilities to perform essential functions.

All of your information will be kept confidential according to EEO guidelines.

We welcome applications from people with disabilities and can offer support, if needed.