Technical Solution Engineer

Arrow Electronics; United States; À distance; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Remote work

Training opportunities

Global exposure

Résumé du poste

Arrow Electronics is seeking a Technical Solutions Engineer to support clients globally from a remote basis. The role includes consulting, technical coordination with Arrow ECS teams, and enabling end customers with POC and deployment of complex solutions.

Ideal candidates have IT-focused education, Ukrainian and English proficiency, and exposure to IBM software portfolios. Remote work is available with international collaboration and ongoing training."

Qualifications

• Higher technical education, preferably in IT-related fields.
• Fluency in Ukrainian and strong technical English for documentation and training.
• Knowledge of IBM Software portfolio (Watsonx, Maximo, Cognos, Instana, Turbonomic) is a plus.
• Category B driving licence.

Responsabilités

• Provide technical assistance to the Arrow ECS product team and promote market solutions.
• Support partners via email, phone, remote meetings, and on-site visits as needed.
• Promote knowledge of products and technologies through webinars, workshops, or conferences.
• Provide technical support to partners during POC testing and solution implementations.
• Continuously expand knowledge of the company’s solutions and participate in training/certification.
• Cooperate with vendor engineers on solution delivery.

Connaissances

AI technologies

Ukrainian language

English language

Technical consulting

Customer support

Formation

Higher technical education in IT

Description du poste

Position:

Technical Solution Engineer

Job Description:

About Us
By the time you’ve had your morning coffee, it’s likely you’ve already interacted with Arrow at least 5 times. The work Arrow does, goes into everything from cars to coffee makers. If it takes a charge or sends a signal, chances are, Arrow was part of building it. Our employees live in a world of Five Years Out where new technologies, new materials, new ideas and new electronics will make life not only different but better.

Arrow Electronics has an excellent opportunity for a Technical Solutions Engineer who will be located in Ukraine. This position will be responsible for consulting Arrow’s clients in a global, complex, and rapidly growing environment.

What You’ll Be Doing:

• Providing technical assistance to the Arrow ECS product team in promoting the market solutions supported by the engineer
• Supporting business partners in selecting solutions appropriate for end customers’ needs through consultation by e-mail, phone, remote meetings, and meetings at the customer’s site
• Promoting knowledge of products and technologies among business partners and end customers, most often through webinars, workshops, or conferences
• Providing technical support to business partners during proof-of-concept (POC) testing and solution implementations at end customers
• Continuously expanding knowledge of the solutions and technologies included in the company’s offering
• Participating in technical training and certification to confirm acquired knowledge
• Cooperating with technical engineers from the vendor of the given solution

What we are looking for:

• Higher technical education, preferably in IT-related fields
• Knowledge of artificial intelligence technologies (AI technologies)
• Fluency in Ukrainian
• Communicative knowledge of English enabling the understanding of technical documentation, participation in training, and ongoing communication with international vendors
• Knowledge and experience confirmed by certification in one of the solutions from the IBM Software portfolio (Watsonx, Maximo, Cognos, Instana, Turbonomic) will be an additional advantage
• Category B driving licence

What’s In It For You?

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Employment in stable, international company, a global market leader
• Excellent opportunities for further development in IT area
• Friendly work atmosphere
• And more!

Arrow is an equal opportunity employercommitted to diversity and inclusion.

Location:

UA-Ukraine - Remote

Time Type:

Full time

Job Category:

Sales