Technical Solution Consultant (Platform Technologies)

Infor; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

A leading company in business cloud software is seeking a Senior Technical Solution Consultant to engage with customers and articulate how their solutions can meet business goals. This remote position requires strong communication skills and a deep understanding of enterprise-scale technology solutions, with responsibilities including supporting sales processes and delivering presentations. Candidates should have experience with enterprise software and cloud technologies, as well as a relevant degree.

Qualifications

• Experience demonstrating, selling or consulting on enterprise software solutions and/or cloud technologies.
• Experience with discovery calls and meetings.
• Experience speaking about AI, Gen AI, or Agentic AI solutions.

Responsibilities

• Support the sales process and interact with prospective customers.
• Understand customers' business priorities and technology landscape.
• Deliver quality presentations conveying Infor's solutions and value.

Skills

Presentation Skills

Communication Skills

Problem Solving

Technical Depth

Education

Bachelor's or Master's degree in Computer Science, Information Technology, or related field

Job description

The Senior Technical Solution Consultant is responsible for engaging with customers and prospects to identify and understand their business goals and requirements and clearly articulate how Infor's Industry Cloud Platform will help them achieve those goals. This position works with highly complex accounts and requires strong presentation and communication skills. The individual should have a strong technological depth in understanding enterprise-scale technology solutions and take pride in maintaining existing technical skills while developing new ones, so that they can make strong contributions to deep architecture discussions around application portfolios, applications, and business processes whether on-premises or in the cloud.

A Day in the Life Typically Includes:

• Primary responsibility for supporting the sales process and interacting with prospective customers through a variety of sales cycle activities, including: Request for Proposal processes, discovery sessions, executive overviews, scripted and non-scripted solution demonstrations, software labs, follow-up discussions and post-demonstration surveys.
• Work with account executives on sales opportunities, including: defining the solution scope, designing the account strategy, jointly preparing for prospect interactions.
• Understand customer's business priorities, their technology landscape and landscape aspirations, the motivations and their strategies, and what are the head winds and tail winds in achieving their goals.
• Creativity in approaching challenges and architecting solutions to develop presentation material and deliverables that reflects a deep understanding from an industry context point of view and specific customers' priorities and requirements, to position our value propositions highlighting benefits and differentiators.
• Build expertise in Infor technology products and cloud technologies and identify applicability and use cases, demonstrating an ability to match requirements with solutions.
• Collaborate on Customer opportunities with Infor Sales, solution consulting, development, service delivery and Product Management teams
• Deliver quality presentations conveying Infor's solutions and value in multiple scenarios - 1:1 or 1:M settings, in person and remotely.
• Represent Infor at marketing events relevant to the industry.

Basic Qualifications:

• Experience demonstrating, selling or consulting on enterprise software solutions and/or cloud technologies.
• Experience with discovery calls and meetings.
• Develop solutions with innovative Advanced Technologies.
• Experience speaking and elevating technical discussion points, specifically referencing AI, Gen AI or Agentic AI solutions.
• Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future.

Preferred Qualifications:

• Experience with hyper-automation, robotic process automation, and workflow tools and alternatives to support articulation of differentiated value.
• Experience in either Healthcare, Manufacturing, Distribution or Services Industries.
• Experience demonstrating, selling or consulting AI, Gen AI or Agentic AI technology solutions.
• Bachelor's or Master's degree in Computer Science, Information Technology, or related field.

Location: US Remote (Alpharetta, GA; Dallas, TX)

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

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