Technical SME, BMS

Aligned Data Centers, LLC; United States; On-site; USD 110,000 - 140,000; Full time

Job summary

Aligned Data Centers, LLC is seeking a Subject-Matter Expert to support the operations team in enhancing data center design, system operations, and reliability.

The ideal candidate will have over 8 years of operational experience and a Bachelor’s degree in Mechanical or Electrical Engineering. This role involves providing training, conducting audits, and ensuring high standards in critical infrastructure management.

Join us in fostering a safety culture while driving efficiency and customer satisfaction across our operations.

Qualifications

• 8+ years of operational experience in data centers.
• SME designation in mechanical, electrical, or BMS/controls equipment.
• Strong written and verbal communication skills.

Responsibilities

• Review drawings and documents for operational input on capital projects.
• Support training and development of operations personnel.
• Provide subject-matter expertise to drive safety and performance improvements.

Skills

Adaptability

Analytical skills

Customer Service

Problem Solving

Teamwork

Education

Bachelor’s degree in Mechanical Engineering or Electrical Engineering

Tools

Construction drawings interpretation

Job description

SUMMARY

This individual will support the operations team as a subject‑matter expert (SME) with new campus design, system operations, incident response, training, vendor support, maintenance, and troubleshooting to ensure continuous, reliable, and efficient operations of the critical environment. The SME will play a crucial role in a wide variety of responsibilities ranging from design evaluation, validating installed operating conditions, site acceptance, M&A support, yearly site operational audits, and evaluating next‑level technologies. Working cross‑functionally, the SME will raise Aligned’s technical and operational capabilities and drive exceptional customer service.

DUTIES AND RESPONSIBILITIES

Engineering and Design: Review drawings, contract documents, and customer requirements to provide an operational point‑of‑view for mechanical, electrical, or BMS/Controls technical standards and updates to capital projects. Provide input on capital projects to ensure Aligned delivers critical infrastructure that is reliable, efficient, and meets sustainability goals. Review and support enhancements to equipment and systems for existing and new capital projects. Drive operational standards and functional requirements in capital projects.

Training and Development of Personnel: Support training and development of operations personnel through collaboration with site operations leadership and training teams. Conduct training, drills, and monitored evolutions, as required. Mentor and provide development support to high‑potential personnel cross‑functionally.

Reliability and Efficiency Expert: Provide subject‑matter expertise and leadership to drive a safety culture that eliminates risk and injury to personnel. Drive improvements in critical system performance, water and electrical usage efficiency, and critical infrastructure reliability. Demonstrate expert operating knowledge of critical system design, operations, repair, maintenance, and troubleshooting of abnormal conditions. Provide technical support for site performance analytics, failure analysis, and issue resolution.

Global Support to Site Operations Teams: Utilize SME knowledge to ensure Aligned develops industry‑leading processes and procedures to meet customer requirements. Ensure proper operation of critical infrastructure, reduce OPEX through quality maintenance practices, and drive efficiency throughout operations. Monitor adherence to approved standards, policies, and procedures through review of completed documentation, participation in maintenance and acceptance activities, and Data Center audits. Develop Runbook standards for approval involving site management, vendor management, maintenance practices, alarm and incident management, and compliance. Provide project oversight and technical support for complex evolutions/activities as required. Provide subject‑matter expertise required to triage and recover critical equipment or systems should an event occur. Perform root‑cause analysis, lead incident deep‑dives, and communicate subject‑matter expertise as needed to support customer communications following an incident. Perform analysis of incidents and equipment failures to identify potential trends, lessons learned, and areas for improvement.

Forward Vision: Collaborate with customer operational needs to ensure Aligned is aware of and keeps pace with industry technical developments. Lead technical review and validation of new technologies. Provide technical leadership in understanding and evaluating sustainable practices.

Communications: Participate in discussions, written and verbal, with Aligned senior leadership and Board of Directors. Communicate complex topics to work groups of varying technical experience across departmental lines.

MINIMUM QUALIFICATIONS

Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or equivalent training/experience. 8+ years of operational experience in data centers. SME designation in mechanical, electrical, or BMS/controls equipment/systems. SME with interpreting construction drawings and equipment specifications. Ability to analyze critical infrastructure sequence of operations, design parameters, alarms and indicators, and performance trends. System‑matter experience in the life cycle of data center operations from design, acceptance, operations, maintenance, troubleshooting, and event management. Expertise to create standards and programs required to ensure “best‑in‑breed” data center operations. Strong written and verbal communication skills. Strong customer service acumen. May travel at times up to 30%.

COMPETENCIES

Adaptability, Analytical, Business Acumen, Change Management, Customer Service, Dependability, Design, Diversity, Ethics, Innovation, Interpersonal Skills, Judgement, Oral Communication, Organizational Support, Problem Solving, Professionalism, Quality, Quality Management, Safety and Security, Strategic Thinking, Teamwork. (Competencies include the ability to adapt to change, synthesize complex information, understand business implications, communicate effectively, meet commitments, generate creative solutions, respect diversity, treat people with integrity, identify service opportunities, solve problems, maintain quality, and support organizational objectives.)

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Occasionally required to stand, walk, sit, use hand and finger dexterity, climb, balance, bend, stoop, kneel, or crawl. Occasionally work near moving mechanical parts and exposure to outside weather conditions. Noise level in the work environment is usually very quiet. The above is intended to describe the general content and requirements for the performance of this job; it is not an exhaustive statement of duties, responsibilities, or physical requirements. The employer reserves the right to assign or reassign duties and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO STATEMENT

Aligned Data Centers is an equal‑opportunity employer that embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.