TECHNICAL SERVICES SPECIALIST

Infrastructure Networks; Midland (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Annual bonus potential

401(k) plan

Paid time off and holidays

Employee referral program

Safety and certifications training

Job summary

iNet is seeking a Technical Services Specialist in Midland, TX to deploy next‑generation technologies and support mission‑critical installations. The role emphasizes ensuring performance, reliability, and client satisfaction on every deployment, with on‑site responsibilities and occasional on‑call duties.

The ideal candidate has 5+ years in field tech or technical support, strong networking and RF knowledge, and Cisco/Network+ certifications.

Qualifications

• Requires high school diploma or GED; 2‑year technical degree preferred.
• 5+ years field technician or support experience.
• Experience with networking, telecommunications, and wireless solutions.
• Certifications in Cisco, Network+ or similar technologies.
• Knowledge of switches, routers, firewalls and RF tech.
• Familiar with OSI model and network data flow.
• Proficient with troubleshooting tools like Telnet, RDP, traceroute, and ping.
• Strong communication and cross-team collaboration.
• Able to pass background check and pre-start drug screen.
• Lift up to 50 lbs occasionally.

Responsibilities

• Deploy next-generation technologies and support mission-critical installations.
• Ensure deployments meet performance, reliability, and client satisfaction standards.
• Collaborate with cross-functional teams during deployments.
• Provide on-site technical support during installation and commissioning.

Skills

Field technician experience

Networking

RF technologies

Troubleshooting tools

OSI model knowledge

Team collaboration

Education

High school diploma or GED

2-year technical degree in electronics or networking

Tools

Telnet

RDP

Traceroute

Ping

Job description

Description

At iNet, we're redefining what it means to connect the world. Headquartered in the USA with operations spanning North America, Europe, the Middle East, Latin America, and Asia Pacific, we deliver cutting-edge satellite and networking solutions that solve our enterprise clients' most complex communication challenges. As we continue to expand our global footprint, we're seeking a Technical Services Specialist to play a pivotal role in deploying next-generation technologies and supporting mission-critical installations. This position will be located in our Midland, TX office. This is not a remote position. As a Technical Services Specialist, you'll be at the heart of our service delivery engine ensuring every deployment meets the highest standards of performance, reliability, and client satisfaction.

Job Type

Full-time

Requirements

• High school diploma or GED required; 2-year technical degree in electronics, engineering technology, networking, or systems engineering preferred
• 5+ years of hands-on experience in field technician or technical support roles
• Prior technical experience in networking, telecommunications, and wireless solutions
• Certifications or training in Cisco, Network+, or similar technologies
• Advanced knowledge of network components (switches, routers, firewalls) and RF technologies (VSAT, LTE, wireless radios, Wi‑Fi)
• Proficient understanding of data and signal flow through networks, including the OSI Model
• Skilled in using telnet, RDP, traceroute, ping, and other troubleshooting tools
• Strong communication skills and ability to collaborate across teams
• Self‑motivated, adaptable, and committed to continuous learning
• Ability to pass background check and a pre‑start drug & alcohol screen.
• Ability to lift up to 50 lbs occasionally and carry/push/pull moderate loads as needed.

Position Details

• Full‑time role with typical hours from 8am to 5pm
• Occasional on‑call work may include nights and weekends
• Flexible scheduling to support business needs.

Benefits

At iNet, we know that great people make a great organization. We value our team and offer a comprehensive benefits package, including:

• Safety and customer‑specific training and certifications
• Medical, dental, and vision coverage for employees and dependents
• $50,000 in paid life insurance
• Employee referral program
• Annual bonus potential
• Paid time off and holiday pay
• 401(k) plan