Technical Services Representative

Triumvirate Environmental; Savannah (GA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k

Tuition Reimbursement

Safety Training

Mentorship Program

Relocation Opportunities

Insurance Discounts

Movie Discounts

Job summary

Triumvirate Environmental in Savannah, GA is seeking a Technical Services Representative to join our onsite Technical Services team. You will be the primary contact for clients, support EH&S staff, and help manage hazardous waste operations.

You will coordinate bids, prepare transportation documentation, and work with Account Managers to ensure timely project delivery, costing, and invoicing, while seeking ways to maximize client satisfaction.

Qualifications

• Bachelor's degree required.
• Knowledge of RCRA and DOT.
• Valid US driver's license.
• Authorized to work in the United States without sponsorship.
• Reliable transportation.

Responsibilities

• Respond promptly to customer requests and serve as main contact for clients.
• Provide technical support to EH&S staff and on-site personnel in hazardous waste management.
• Prepare documentation for transportation of chemicals to disposal facilities.
• Coordinate bids, proposals, and quotes for services with Account Managers.
• Maintain and grow the customer base by following up on requests.
• Collaborate with Finance and Operations on job folders, costing, and invoicing.
• Assist with forecasts and financial models with Project/Account Managers.
• Perform monthly COGS reviews to maximize gross profit.

Skills

Strong communication

Organizational skills

Time management

Attention to detail

Soft skills

MS Word / Excel

Education

Bachelor's Degree

Tools

MS Word

Excel

Job description

Technical Services Representative

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our Technical Services team.

Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

This position reports to the Technical Services Manager. This role is onsite and is based in our Savannah, GA office.

Responsibilities

• Provide WOW! Level Service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers.
• Effectively manage an extensive book of clients by providing technical support to EH&S staff and Triumvirate onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste.
• Prepare documentation for transportation of chemicals to appropriate disposal facilities.
• Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects.
• Maintain and grow existing customer base by providing quality control and following up with requests.
• Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines.
• Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models.
• Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit.

Basic Requirements

• Proven organizational and time management skills
• Strong communication skills, both written and verbal
• Attention to detail with the ability to keep the big picture in mind
• Excellent soft skills; ability to work well with clients and co-workers
• Computer skills: MS Word, excel and ability to learn internal computer software
• Knowledge of RCRA and DOT
• Valid US Driver's License
• Applicants must be authorized to work in the United States without sponsorship
• Must be eligible to work in the United States without future sponsorship
• Must have a reliable form of transportation
• Bachelor's Degree required

Preferred Requirements

• Prior industry experience

#LI-Onsite

Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!

To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website!

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.