Technical Services Manager - Kalispell

Make Choteau Home; Kalispell (MT); On-site; USD 84,000 - 96,000; Full time

Benefits offered by this job

20 days of PTO

6% 401(k) match

Health insurance package

Job summary

Make Choteau Home in Kalispell, Montana is seeking a Technical Services Manager to lead a dedicated team in delivering innovative technical solutions. This role involves overseeing internal systems, managing IT service requests, and driving strategic development across platforms.

The ideal candidate should have experience in cloud hosting, security, and a collaborative approach to problem-solving. Benefits include a monthly salary of $7,000 to $8,000, 20 days of PTO, health insurance, and a 401(k) match.

Qualifications

• Ability to diagnose and solve technical problems effectively.
• Experience as an IT leader with knowledge in cloud hosting and security.
• Fast learner adaptable to rapidly changing technology.
• Skilled at team management and mentoring.
• Capable of collaborative work with stakeholders.

Responsibilities

• Lead architecture reviews and provide guidance on innovation initiatives.
• Oversee design, development, and testing of strategic IT projects.
• Manage and resolve IT service requests in a timely manner.
• Coordinate system events, updates, and hardware failures.
• Ensure systems security and compliance through monitoring.
• Support departments with technical solutions and collaboration.

Skills

Systems thinking

IT leadership

Cloud hosting and security knowledge

Problem-solving

Team management

Collaboration

Job description

About GL Solutions

GL Solutions, a leading regulatory licensing software vendor, specializes in delivering comprehensive solutions for regulatory agencies, government entities and other organizations. Our innovative software products streamline licensing and compliance processes, empowering our clients to effectively manage and regulate their operations. We deliver exceptional value through cutting‑edge technology and outstanding customer service.

Position Overview

Are you an action‑oriented technical leader who thrives on providing rock‑solid complex internal information systems? We are seeking a dynamic and experienced Technical Services Manager to lead a high‑performing team responsible for delivering innovative technical solutions and maintaining critical information systems. This role is pivotal in driving architectural reviews, strategic development, and operational support across our enterprise platforms.

Key Responsibilities

• Lead architecture reviews and provide technical guidance for internal innovation initiatives.
• Oversee the design, development, and testing of strategic projects including ERP, dashboards, and workflow tools.
• Manage IT service requests and ensure timely resolution of system issues.
• Coordinate planned and unplanned system events, including updates, outages, and hardware failures.
• Oversee systems security execution including threat monitoring, incident response, and compliance enforcement.
• Support internal departments with atypical technical solutions and cross‑functional collaboration.
• Ensure alignment with company policies, procedures, and employment contracts.

Qualifications

• A systems thinker who can diagnose and solve problems.
• Experienced IT leader with a wide breadth of industry knowledge in cloud hosting and security.
• A fast learner who likes the changing nature of information technology.
• A team manager who enjoys leading and growing team members.
• A collaborative partner who works seamlessly with stakeholders across internal and external teams.

Benefits and Compensation

Earn 7,000 to 8,000 per month DOQ and performance, 20 days of PTO, a 6% 401(k) match and health insurance package. View additional information about GL Solutions at glsolutions.com.

How to Apply

If you are a dedicated and experienced Technical Services Manager, eager to take on a challenging role with a cutting‑edge regulatory licensing software solutions provider, we encourage you to apply. We’re a highly talented and innovation company rapidly growing. This is an opportunity to play a critical leadership role in supporting the systems, tools and infrastructure that underlies our company and clients.

GL Solutions is committed to equal opportunity employment and welcomes candidates from diverse backgrounds to apply.

Apply now to join our team. Applying requires that you create an account.