Technical Services Manager — Entomology & Training (Remote)

Fox Pest Control in; Logan (UT); Remote; USD 98,000 - 102,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Paid time off and holidays

Remote role with regional travel

Job summary

Fox Pest Control is seeking a Technical Services Manager to lead project management and provide technical leadership across regional branches. This remote role involves developing strategies, audits, and training to ensure compliant, high‑quality service for residential and commercial customers.

You will work with branch teams, monitor regulatory compliance, test new products, and support sales and marketing initiatives while traveling up to 50% within the region.

Qualifications

• Bachelor's degree in Entomology or related field required.
• ACE, BCE, or RS credential required or equivalent.
• Minimum of 3 years urban pest management experience.
• Experience serving diverse client industries (food manufacturing, hospitality, healthcare, residential).
• Strong regulatory compliance, health and safety management, and quality assurance track record.
• Excellent verbal and written communication, public speaking, and customer service skills.
• Proven leadership, problem solving, and attention to detail.

Responsibilities

• Design and implement strategies to support regional and corporate objectives while monitoring practices for consistency and compliance.
• Evaluate branch service procedures and provide actionable feedback to Service, Branch, and Region Managers.
• Ensure compliance with federal, state, and local pest control regulations, including licensing tracking and maintenance.
• Conduct routine branch audits on environmental stewardship, safety, service procedures, and storage/disposal guidelines.
• Train Service Managers to deliver onboarding and continuing education for technicians with tracking measures.
• Serve as technical and operational resource for General, Branch, Region, and Service Managers.
• Identify local pest pressures and implement targeted treatment solutions and approved protocols.
• Field-test and evaluate new pest control products and technologies.
• Analyze customer satisfaction data to develop effective service action plans.
• Collaborate with Sales and Marketing to support initiatives and provide technical content for events.

Skills

Leadership

Public speaking

Verbal communication

Written communication

Customer service

Problem solving

Attention to detail

Regulatory compliance

Health and safety management

Quality assurance

Education

Bachelor of Science in Entomology

ACE/BCE/RS credential

Job description

Fox Pest Control is seeking a Technical Services Manager to lead project management and provide technical leadership across regional branches. This remote role involves developing strategies, audits, and training to ensure compliant, high‑quality service for residential and commercial customers.

You will work with branch teams, monitor regulatory compliance, test new products, and support sales and marketing initiatives while traveling up to 50% within the region.