Technical Services Coordinator

TD Williamson; Burgettstown (Washington County); On-site; USD 75,000 - 105,000; Full time

Job summary

TD Williamson is seeking a qualified HT&P Field Operations Supervisor to lead our pipeline services in the Burgettstown area. You will oversee field projects, coordinate technicians, and ensure on-time delivery while maintaining TDW safety and quality standards.

The role requires a technical degree or equivalent and at least 3 years of pipeline operations experience, with fluency in English and willingness to work after hours, weekends as needed. DOT safety sensitivity applies.

Qualifications

• Technical degree or equivalent, plus at least 3 years in pipeline operations or related field.
• Ability to read blueprints and understand hydraulics and piping systems.
• Fluent in English; available for after-hours calls.

Responsibilities

• Oversees HT&P service projects to meet schedules and customer requirements.
• Assigns field technicians, coordinates resources, and tracks progress to completion.
• Acts as primary customer contact from inquiry to invoicing and job closure.
• Prepares Job Safety Analysis before starting work on site.
• Ensures compliance with TDW safety, quality, and environmental standards.

Skills

Hydraulics

Piping materials

Read blueprints

Education

Technical degree or equivalent

Job description

At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment.

Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.

Overview

Organizes and directs HT&P field operations according to the internal standards and the customer requirements, from first client inquiry until the successful job completion.

Key Responsibilities

• Oversees all HT&P services projects to maintain schedules to meet with customer requirements.
• Identifies resources, assigns individual responsibilities and schedules field service work & technicians, makes tracking and progress reporting to job completion.
• Act as the key contact to recurrent customers, from the stages of customer enquiries and standard quotations development, to job completion and invoicing.
• Compiles Job Safety Analysis prior to start work on site.
• Ensures timely return of Customer service feedback forms.
• Assists with coordinating with TDW HT&P inspection personnel as required.
• Makes sure Field Technicians deliver safe services performances in compliance with TDW standards and applicable HSE rules.
• Ensures that the technician has the required certifications/skills to execute the assigned operations and provides technical support to technicians when required.
• Supervises the execution of assigned HT&P interventions according to the contracts.
• Coordinates special projects.
• Ensures effectiveness of the operations to meet established objectives, observe corporate policies, and prompt corrective action taken if necessary.
• Ensures all workshop activities are properly performed according to the intervention planning and takes final decision relative to workshop activities if required
• For services quoted and delivered locally, makes sure that engineering, technical and quality assurance programs for services comply with TDW and customer's quality standards.
• Monitors the use of various outside companies to source/rent equipment to ensure the execution of the interventions according to the established planning.
• Remains current on new developments, policies and procedures relating to equipment and operational/maintenance techniques and implements changes as necessary.
• Is responsible for regular monthly HSE reporting.
• Maintains clean, orderly work area.

Experience

• Technical degree or equivalent preferred, combined with min 3 years of pipeline operations or related experience.

Knowledge, Skills, and Abilities

• Familiarity with hydraulics, piping materials and operating fluid systems; ability to read blueprints.
• Fluent in English.
• Must be available for calls afterhours, evenings, and weekends as needed.
• Good commercial and interpersonal skills.
• Strong organizational skills.

NOTE: This position is a DOT position and is considered to be safety sensitive