Technical Services Coordinator

T.D. Williamson, Inc.; Burgettstown (Washington County); On-site; USD 70,000 - 110,000; Full time

Job summary

TDW in the United States seeks a seasoned HT&P Field Operations Supervisor to organize and direct field activities from inquiry to completion, ensuring schedules meet customer requirements and safety standards.

You will assign resources, supervise technicians, coordinate with inspectors, and maintain quality assurance programs. A technical degree plus 3 years in pipeline operations is preferred; after-hours availability is required.

Qualifications

• Technical degree or equivalent plus 3 years of pipeline operations experience.
• Knowledge of hydraulics, piping materials and blueprints.
• Fluent in English and able to read technical drawings.
• Willingness to be on-call after hours, evenings and weekends.

Responsibilities

• Oversees HT&P field projects to meet customer requirements and schedules.
• Identifies resources and assigns responsibilities; schedules field work.
• Serves as main contact from inquiry through invoicing for recurring customers.
• Compiles Job Safety Analysis before on-site work and ensures safe operations.
• Ensures QA programs comply with TDW and customer standards.

Skills

Hydraulics

Piping materials

Blueprints

English (Fluent)

Organizational skills

Education

Technical degree or equivalent

Job description

At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment.Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.OverviewOrganizes and directs HT&P field operations according to the internal standards and the customer requirements, from first client inquiry until the successful job completion.Key ResponsibilitiesPrimary duties may include, but are not limited to:Oversees all HT&P services projects to maintain schedules to meet with customer requirements.Identifies resources, assigns individual responsibilities and schedules field service work & technicians, makes tracking and progress reporting to job completion.Act as the key contact to recurrent customers, from the stages of customer enquiries and standard quotations development, to job completion and invoicing.Compiles Job Safety Analysis prior to start work on site.Ensures timely return of Customer service feedback forms.Assists with coordinating with TDW HT&P inspection personnel as required.Makes sure Field Technicians deliver safe services performances in compliance with TDW standards and applicable HSE rules.Ensures that the technician has the required certifications/skills to execute the assigned operations and provides technical support to technicians when required.Supervises the execution of assigned HT&P interventions according to the contracts.Coordinates special projects.Ensures effectiveness of the operations to meet established objectives, observe corporate policies, and prompt corrective action taken if necessary.Ensures all workshop activities are properly performed according to the intervention planning and takes final decision relative to workshop activities if requiredFor services quoted and delivered locally, makes sure that engineering, technical and quality assurance programs for services comply with TDW and customer’s quality standards.Monitors the use of various outside companies to source/rent equipment to ensure the execution of the interventions according to the established planning.Remains current on new developments, policies and procedures relating to equipment and operational/maintenance techniques and implements changes as necessary.Is responsible for regular monthly HSE reporting.Maintains clean, orderly work area.ExperienceTechnical degree or equivalent preferred, combined with min 3 years of pipeline operations or related experience.Knowledge, Skills, and AbilitiesFamiliarity with hydraulics, piping materials and operating fluid systems; ability to read blueprints.Fluent in English.Must be available for calls afterhours, evenings, and weekends as needed.Good commercial and interpersonal skills.Strong organizational skills.NOTE: This position is a DOT position and is considered to be safety sensitive