Technical Service Specialist - Intern

CNH

Sioux Falls (SD)

Hybrid

USD 42,000 - 48,000

Full time

3 days ago

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Benefits offered by this job

Flexible work arrangements

Tuition reimbursement

Parental leave

Adoption assistance

Fertility & Family building support

Employee Assistance Programs

Volunteer Time Off

Job summary

CNH Industrial invites early career professionals to join our Internship Program in Technical Support. You will troubleshoot customer issues by phone and email, assist in training sessions, and support events and demonstrations as part of a global team.

Ideal candidates are enrolled in an Associates, Technical, Bachelor's, or Post-graduate degree, seeking hands-on experience with CNH products and solutions. The program offers mentorship, paid hours, and growth opportunities across locations.

Qualifications

Pursuing an Associates, Technical, Bachelor's, or Post-graduate degree.

Responsibilities

Troubleshoot issues for CNH customers, dealers, and OEMs via phone and email.
Assist in delivering training sessions for internal and external audiences.
Provide support at events, demonstrations, or testing activities.
Collaborate with the Technical Support team to address inquiries and escalate issues as needed.
Document common issues and contribute to knowledge-sharing resources.

Education

Associates/Technical/Bachelor/Graduate degree

Job description

About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place.

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Intern Program Overview

We are committed to building a strong talent pipeline by investing in early career professionals. Our internship and co-op programs provide mentorship, training, hands-on experience, and growth opportunities that empower students to explore their career paths with confidence. Through competitive wages, networking events, social and volunteer activities, professional development workshops, and housing support, we strive to deliver one of the best internship experiences - designed to develop and inspire the talent of tomorrow. Summer interns work full-time (40 hours per week) from May through August. Candidates must be currently enrolled college students actively pursuing a degree to participate in the internship program.

Job Purpose

The Technical Support team provides critical assistance to CNH customers, dealers, and OEMs by troubleshooting issues, delivering training, and supporting product performance through multiple channels. From phone and email support to events, testing, and training sessions, the team ensures that customers receive timely, accurate, and effective solutions.

Key Responsibilities

Supporting customers, dealers, and OEMs through troubleshooting calls and emails
Assisting in the delivery of training sessions for both internal and external audiences
Providing support at events, demonstrations, or testing activities
Collaborating with the Technical Support team to address customer inquiries and elevate issues as needed
Documenting common issues and contributing to knowledge-sharing resources to improve customer support processes

Experience Required

Candidates may be pursuing an Associates, Technical, Bachelor's, or Post-graduate degree

Pay Transparency

The annual salary for this role is USD $20.34 - plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
For roles open across multiple locations, the salary range indicated refers to the primary location. If a different location is considered, the applicable salary range will be communicated to candidates prior to the first interview.

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

Benefits