Technical Service Specialist - Intern

CNH Industrial Group; Sioux Falls (SD); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Housing support

Job summary

CNH Industrial seeks an intern or co-op for our Technical Service team. The role is fully on-site in Sioux Falls, SD, with mentoring, hands-on training, and networking opportunities as part of a structured internship program.

The position involves troubleshooting customer issues, assisting in training sessions, supporting events, and contributing to knowledge-sharing resources. Candidates must be enrolled in an accredited program.

Qualifications

• Candidates may be pursuing an Associates, Technical, Bachelor’s, or Post‑graduate degree

Responsibilities

• Supporting customers, dealers, and OEMs through troubleshooting calls and emails
• Assisting in the delivery of training sessions for both internal and external audiences
• Providing support at events, demonstrations, or testing activities
• Collaborating with the Technical Support team to address customer inquiries and escalated issues as needed
• Documenting common issues and contributing to knowledge‑sharing resources to improve customer support processes

Education

Associates, Technical, Bachelor’s, or Post‑graduate degree

Job description

Category: Precision Technology

Job Type: Intern or Co Op

Working Mode: Fully On-Site

About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Intern Program Overview

We are committed to building a strong talent pipeline by investing in early career professionals. Our internship and co‑op programs provide mentorship, training, hands‑on experience, and growth opportunities that empower students to explore their career paths with confidence. Through competitive wages, networking events, social and volunteer activities, professional development workshops, and housing support, we strive to deliver one of the best internship experiences—designed to develop and inspire the talent of tomorrow. Summer interns work full-time (40 hours per week) from May through August. Candidates must be currently enrolled college students actively pursuing a degree to participate in the internship program.

Job Purpose

The Technical Support team provides critical assistance to CNH customers, dealers, and OEMs by troubleshooting issues, delivering training, and supporting product performance through multiple channels. From phone and email support to events, testing, and training sessions, the team ensures that customers receive timely, accurate, and effective solutions.

As a Technical Service Specialist Intern, you will gain hands‑on experience supporting customer service activities while building technical knowledge and communication skills.

Key Responsibilities

Supporting customers, dealers, and OEMs through troubleshooting calls and emails

Assisting in the delivery of training sessions for both internal and external audiences

Providing support at events, demonstrations, or testing activities

Collaborating with the Technical Support team to address customer inquiries and escalated issues as needed

Documenting common issues and contributing to knowledge‑sharing resources to improve customer support processes

Experience Required

Candidates may be pursuing an Associates, Technical, Bachelor’s, or Post‑graduate degree

Pay Transparency

The annual salary for this role is USD $20.34 - plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

For roles open across multiple locations, the salary range indicated refers to the primary location. If a different location is considered, the applicable salary range will be communicated to candidates prior to the first interview.

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

• Savings & Retirement benefits
• Parental leave
• Adoption assistance
• Fertility & Family building support
• Employee Assistance Programs
• Charitable contribution matching and Volunteer Time Off

Our Engineering & Technical Team

Explore the exciting and rewarding career opportunities in our engineering and technical departments, where you can grow your skills and experience, advance your career, and meet customer needs with innovative solutions.

Technology Creates New Opportunities to Feed the World

We partner with customers and listen to their needs, using their feedback to innovate technology that utilizes connectivity, computer vision, and artificial intelligence.

We have shaped the history of agriculture with pioneering firsts spanning over three centuries.

CNH Industrial (NYSE: CNH) is a world-class equipment, technology and services company. The Company operates commercially through its brand portfolio which includes Case IH, New Holland, CASE and New Holland Construction Equipment.