Technical Service Representative/Roofing Inspector

Sika; Kansas City (MO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401k with Generous Company Match

Bonuses

Medical, Dental, and Vision Benefits

Paid Parental Leave

Life Insurance

Disability Insurance

Paid time off, Paid holidays

Floating holidays + Paid Volunteer Time

Wellness/Fitness Reimbursements

Education Assistance

Professional Development Opportunities

Employee Referral Program

Job summary

A leading specialty chemicals company in Kansas City is seeking a Technical Service Representative to monitor the installation of Sika Sarnafil Roof Systems. Responsibilities include training applicators, performing warranty inspections, and assisting with project needs, requiring travel to various job sites. Ideal candidates will have 2-5 years of experience in the roofing industry, with technical knowledge of single-ply roof membrane installation. This role offers competitive salary and benefits, with a commitment to employee well-being and open communication.

Qualifications

• 2-5 years of work experience in the roofing industry.
• Technical knowledge of single-ply roof membrane installation, ideally Sarnafil.
• Good written and verbal communication skills.
• Ability to travel extensively within the region, some overnight travel (via car, train and plane).
• Computer literacy.
• Computer literacy.

Responsibilities

• Training of applicators to install Sika Sarnafil roofing and waterproofing systems.
• Overseeing application by performing in-progress project visits.
• Conducting final inspections for technical acceptance for warranty issuance.
• Acting as the liaison during the installation process.
• Advising Technical Manager concerning progress and issues.
• Assisting Sales with pre-job meetings and warranty claims.
• Following up on leak and warranty claim calls.
• Inspection of existing Sarnafil roofs for warranty transfers.
• Inspect existing Sarnafil roofs for warranty transfers, extensions, and annual inspections.

Skills

Good written and verbal communication

Travel readiness

Computer literacy

Technical roofing knowledge

Education

High School Diploma, preferably Associate degree

Job description

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025.

Job Description

Sika is looking for a Technical Service Representative to join its growing team in the Kansas City, Missouri area. The TSR is responsible for monitoring the installation of Sika Sarnafil Roof Systems to ensure correct application procedures are followed. This is an outdoor position that requires extensive traveling to job sites. This individual performs warranty inspections and conducts training sessions for roofing contractor personnel. This position reports to the Regional Technical Manager.

Specific Responsibilities

• Training of applicators to properly and efficiently install Sika Sarnafil roofing and waterproofing systems in an effort to ensure quality and contractor profitability. Provide training to others as needed.
• Overseeing the application process by attending job starts and performing in-progress project visits to monitor and enforce proper installation. Assure that application is in accordance with good roofing practices and Sarnafil specifications through documentation with field reports. Help to resolve installation problems and issues as they arise.
• Conducting final inspections for technical acceptance for warranty issuance.
• Act as the liaison between the applicator, General contractor, consultant, architect, building owner, and Sarnafil during the installation process.
• Advising Technical Manager concerning progress, issues, problems project needs.
• Assist Sales and others with pre-job meetings, roof surveys, and warranty claim issues.
• Following up on leak and warranty claim calls, and complete necessary Sarnafil repairs as needed.
• Inspection of existing Sarnafil roofs for warranty transfers, warranty extensions, and annual inspections.

Qualifications

• High School Diploma, preferably Associate degree
• 2-5 years of work experience in the roofing industry
• Technical knowledge of single-ply roof membrane installation, ideally Sarnafil
• Good written and verbal communication skills
• Ability to travel extensively within the region, some overnight travel (via car, train and plane)
• Computer literacy

Additional Information

• 401k with Generous Company Match
• Bonuses
• Medical, Dental, and Vision Benefits
• Paid Parental Leave
• Life Insurance
• Disability Insurance
• Paid time off, Paid holidays
• Floating holidays + Paid Volunteer Time
• Wellness/Fitness Reimbursements
• Education Assistance
• Professional Development Opportunities
• Employee Referral Program & More!

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.