Technical Service Representative

ChampionX; Michigan; On-site; USD 60,000 - 85,000; Full time

Job summary

ChampionX is seeking a Technical Representative II in Midland, TX to provide routine service support to Sales Representatives, assist with start-ups of new applications, and deliver robust technical support to customers.

The role involves installing and calibrating chemical feed equipment, logging data from chemistry tests, and maintaining inventories; travel up to 10% is expected. A high school diploma is required, with a valid license and no immigration sponsorship offered.

Qualifications

• High school diploma or equivalent.
• Valid Driver’s License with acceptable MVR.
• Must be 21+ to operate a company vehicle.
• No immigration sponsorship offered.

Responsibilities

• Provide routine service support to Sales Representatives in strategic district accounts to execute customer system assurance plans.
• Assist Sales Representatives with start-ups of new applications at existing customers and in new accounts.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
• Execute required chemistry tests, log, and report data, and maintain product inventories at assigned customer accounts.
• Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at assigned customer accounts.
• Possible travel within assigned sales territory 10%.

Skills

Mechanical aptitude

Technical service experience

Field sales support

Autonomy

Education

High school diploma or equivalent

Associate’s Degree or Trade School Certification

Tools

Microsoft Office Suite

Internal business systems

Job description

ChampionX has an immediate need for a Technical Representative II located in Midland, TX. If you are a strong operation professional with a proven track record of success working in oilfield, this is your opportunity to join a large growing company offering a competitive base salary and benefits.

What’s in it For You:

• Access to best-in-class resources, tools, and technology
• Opportunity for a long term, advanced career path
• A culture that values safety first, including training and personal protection
• You will join a growing company offering competitive pay and comprehensive benefits package that includes medical, dental, vision, matching 401(k) with company matching and more!

What Will You Do:

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
• Execute required chemistry tests, log, and report data, and maintain product inventories at assigned customer accounts.
• Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at assigned customer accounts.
• Possible travel within assigned sales territory 10%

Minimum Qualifications:

• High school diploma or equivalent
• Must have a valid Driver’s License and acceptable Motor Vehicle Record
• Must be 21 years of age or older to operate a company vehicle.
• No immigration sponsorship offered

Preferred Qualifications:

• Associate’s Degree or Trade School Certification
• 2years of successful technical service or field sales support experience
• Must have a strong mechanical aptitude
• Water treatment or specialty chemical industry experience
• Working knowledge of boilers, cooling towers, and wastewater treatment systems.
• Practical computer application literacy (including Microsoft Office Suite and ability to learn internal business systems)
• History of working in a field that required autonomy and self-motivation
• Prior experience that demonstrates a strong work ethic and ability to multi-task

Physical Demands:

• Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high.
• Role is deemed safety-sensitive and may be subject to employer or customer drug testing.

About ChampionX:

ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.

Our Commitment to Diversity and Inclusion

AtChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Aff... Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.