Technical Service Rep

Rain for Rent; Idaho Falls (ID); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan with match

Nine paid holidays

Paid time off

Tuition reimbursement

Pet Insurance

Job summary

Rain for Rent in Idaho Falls is seeking a Technical Service Representative to support Operations, oversee project installations, perform service and repair on equipment, and manage equipment delivery and pickup. You will ensure safety and quality on site while coordinating with branch staff and customers.

Ideal candidates have 2 years of related experience, a valid driver’s license, and forklift certification.

Qualifications

• High School or GED or better required.
• Driver License required.
• Forklift Certification required.

Responsibilities

• Oversee installation of customer projects and manage project staff.
• Inspect completed jobs to ensure quality standards.
• Communicate status with sales, management, and customers.

Education

High School or GED or better

Driver License

Forklift Certification

Job description

Description

What we do: Rain for Rent moves water every day. We are the leading provider of temporary liquid handling solutions and are known for our systems engineering expertise, ability to tackle complex jobs cost effectively, and providing high value to organizations with critical liquid management issues. Our experienced teams, backed by skilled engineers, are continually working to redefine what is expected from a liquids handling provider by developing new equipment and harnessing technology for the most demanding environments. Our Rain for Rent solutions exceed customers’ expectations for service and quality for their water-handling, irrigation and temporary liquid-storage problems. We strive to effectively and efficiently complete projects safely, on time and the right the first time.

To learn more about us please check out our website here. (https://www.youtube.com/watch?v=IfacXlPz9a8)

Rain for Rent employees are proud to work for this family-owned business. In May of 2024, the company celebrated 90 successful years of business. We are committed to providing consistent, quality products and services to customers across the U.S., Canada and the UK from more than 70 locations. Honesty and integrity are valued at Rain for Rent and employees are committed to exceeding expectations for service and quality to our customers.

As a Technical Service Rep, you will be responsible for providing support to the Operations Manager, oversee project installations, perform service and repair on equipment, transport items that require movement in order to meet company needs.

Essential Duties and Responsibilities:

• Oversee installation of customer’s projects including personnel assigned to the project.

• Inspects finished jobs to assure quality control standards have been met.

• Interacts with salesperson, management, and customers on status of customer projects.

• Operates light duty (less than three tons).

• Helps load/unload pipe, pumps and equipment for scheduled delivery to customer or another Branch.

• Keeps accurate written records of all deliveries and pick-ups, obtains customer signatures as well as pictures needed for invoicing as required by management.

• Maintains all driving records required by management on a timely basis.

• Performs required truck inspections. Maintains truck in top operating condition. Reports any needed maintenance/repair to Operations Manager in writing. Keeps truck clean.

• Perform maintenance and repair duties on all rental equipment

• Maintains a safe, neat, and orderly working environment.

• Completes paperwork as assigned.

• Follows company safety rules and wears personal protective equipment at all times.

• Delivery and pick up of rental equipment.

What we offer:

• Comprehensive employee benefits package, including medical, dental, vision, and a matching 401(k) plan

• Career advancement through company-sponsored training and development

• Competitive base salary

• Nine paid holidays and a comprehensive paid time off program

• Tuition reimbursement benefits

• Pet Insurance and so much more

When you join the Rain for Rent team, you will have the opportunity to make friends in the course of doing good business and can contribute positively to your community. The choice is easy. Join the Rain for Rent team today.

Rain for Rent does not accept 3rd party applicants

Rain for Rent is proud to be an Equal Opportunity and Aff

#LI-JH1

Qualifications

Education

Required

• High School or GED or better

Licenses & Certifications

Required

• Driver License
• Forklift Certification

Experience

Required

• 2 years: Related experience or training

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.