Technical Service Engineer — On-site Support & Training

Hypertherm; Lebanon (NH); On-site; USD 59,697 - 99,494; Full time

Benefits offered by this job

Profit sharing

Employee stock ownership

Community service time

Job summary

Hypertherm Associates in Lebanon, NH is seeking a Technical Service Engineer with 5+ years' experience in industrial cutting equipment to support customers on-site or in-house, troubleshoot, perform repairs, and optimize system integration.

You will deliver technical product training, document activities for knowledge sharing, mentor teammates, and build long-term service partnerships; travel up to 40% is expected in this onsite role.

Qualifications

• Bachelor's degree in engineering or related field.
• 5+ years of experience with industrial cutting equipment (plasma, waterjet, laser, oxyfuel).
• Strong communication and customer-facing skills.

Responsibilities

• Provide on-site or in-house technical service and troubleshooting for Hypertherm products.
• Deliver technical product training to customers to improve use and reliability.
• Document service activities and contribute to knowledge base; mentor colleagues.

Skills

Customer facing

Troubleshooting

Training

Education

Bachelor's degree in engineering

Job description

Hypertherm Associates in Lebanon, NH is seeking a Technical Service Engineer with 5+ years' experience in industrial cutting equipment to support customers on-site or in-house, troubleshoot, perform repairs, and optimize system integration.

You will deliver technical product training, document activities for knowledge sharing, mentor teammates, and build long-term service partnerships; travel up to 40% is expected in this onsite role.