Technical Scrum Master

strong-bridge; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

HCL Technologies is seeking a Technical Scrum Master to facilitate day-to-day Agile team operations and ensure visibility of progress to stakeholders. The role focuses on enabling the team to function effectively, safeguarding against external disruptions, and delivering value across development centers.

The ideal candidate has extensive Agile experience, strong communication skills, and the ability to influence leaders at all levels in a healthcare insurance environment.

Qualifications

• 5+ years of experience in Software Delivery; software development and release.
• Strong knowledge of software engineering process.
• Experience in healthcare insurance domain.
• Experience with building and growing cross-functional distributed Agile teams.
• Excellent communication, presentation, influencing and facilitation skills.
• Deep knowledge of Scrum and Kanban; working knowledge of other Agile frameworks.
• Strong understanding of the SDLC and delivery/project management tools and techniques.
• Coaching and delivering training within the agile framework (portfolio, program, and team).

Responsibilities

• Ensure the team follows the values and principles of Agile and apply the SAFe framework appropriately.
• Ensure transparency on team activities including sprints, velocity, risks, team and stakeholder happiness.
• Deliver integrated change across multiple Development Centers.
• Ensure quality is driven into all aspects of the delivery lifecycle and defects are driven out as early as possible.
• Work in partnership with Run teams to ensure long term integrity and maintainability of our software assets.
• Management and control of resources and suppliers ensuring that supply and capability meets agreed commitments including engagement or engineering initiatives.
• Promote self-organization within the team and ensure the right things happen, not just the activities themselves.

Skills

Software delivery

Agile / SAFe

Cross-functional teams

Stakeholder communication

Problem-solving

Facilitation

Leadership

Job description

At HCL Technologies we work as true partners with both our employees and our clients, embodying our number one value: People First. Our team is driven by a desire to always learn, improve, and innovate. We take an open-minded approach to opportunities and challenges and are focused on solving business challenges.

We deliver programs and projects that exceed stakeholder expectations. To be successful here, you will be a driver with a flexible working style and excellent communication skills; you will think strategically and act tactically.

The Technical Scrum Master is responsible for facilitating the day-to-day running of an Agile team and ensuring that progress is visible to all key stakeholders. They ensure that the team functions as effectively as possible and protects the team from external impacts.

Responsibilities

• Ensure the team follows the values and principles of Agile and apply the SAFe framework appropriately.
• Ensure transparency on team activities including sprints, velocity, risks, team and stakeholder happiness.
• Deliver integrated change across multiple Development Centers.
• Ensure quality is driven into all aspects of the delivery lifecycle and defects are driven out as early as possible.
• Work in partnership with Run teams to ensure long term integrity and maintainability of our software assets.
• Management and control of resources and suppliers ensuring that supply and capability meets agreed commitments including engagement or engineering initiatives.

This is a facilitative leadership role. The Scrum Master should seek to promote self-organization within the team, i.e. the team collectively optimizes itself to achieve the defined Sprint and project goals, rather than the Scrum Master acting as authority and coordinator. The Scrum Master takes ownership that the right things are happening, preferably not ownership of the activities themselves.

Requirements

• 5+ years of experience in Software Delivery; software development and release
• Strong knowledge of software engineering process.
• Experience working in the healthcare insurance domain; familiarity with healthcare insurance products, technology solutions and services
• Experience with building and growing cross-functional distributed Agile teams and transforming organizations
• Ability to inspire individuals and teams to change and improve
• Excellent communication, presentation, influencing and facilitation skills.
• Excellent problem-solving and analytical skills.
• Ability to work with and influence leaders at all levels of the organization.
• Deep knowledge and understanding of Agile values and principles and how to apply these in a complex, highly regulated environment
• In depth knowledge of Scrum and Kanban, and a working knowledge of other Agile frameworks.
• Strong understanding of the SDLC and delivery/project management tools and techniques.
• Experience in coaching and delivering training within the agile framework (portfolio, program, and team)