Technical Sales Solution Architect

Kardex Group; Cincinnati (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

Kardex Group in Cincinnati seeks a Senior Solution Architect to lead automation strategy for warehouse operations, translating client needs into technical designs and guiding multi-disciplinary teams.

You will work with Sales and Engineering to develop scalable storage and picking solutions, using data-driven approaches to optimize throughput and customer outcomes. Strong communication and stakeholder management are essential.

Qualifications

• 5+ years of experience in warehouse automation, material handling, distribution operations, solution engineering, systems integration, or a related field.
• Strong understanding of warehouse and distribution center operations.
• Experience supporting customer-facing technical or solution-selling activities.
• Ability to understand operational data and translate it into automation requirements.
• Strong presentation and communication skills.
• Ability to communicate technical concepts to both technical and non-technical audiences.
• Experience working collaboratively with Sales and Engineering organizations.
• Ability to manage multiple opportunities simultaneously.

Responsibilities

• Lead automation architecture discussions and translate customer requirements into technical designs.
• Collaborate with Sales and Engineering to develop scalable, high-performance storage and fulfillment solutions.
• Translate operational data into concrete automation requirements and ROI justifications.
• Support customer-facing demonstrations and solution demonstrations.
• Manage multiple opportunities simultaneously through the solution lifecycle.

Skills

Warehouse automation

Material handling

Solution engineering

Systems integration

Data interpretation

Presentations

Sales collaboration

Opportunity management

Job description

* Current warehouse and fulfillment processes* Receiving, replenishment, storage, picking, packing, and shipping workflows* SKU profiles and inventory characteristics* Order profiles and demand patterns* Required throughput and peak operating conditions* Service-level requirements* Labor requirements and constraints* Available building footprint and facility limitations* Growth expectations* Integration requirements* Customer business objectives and investment criteria* Operational performance* Technical feasibility* Scalability* Simplicity* Customer experience* Implementation risk* Capital investment* Long-term total cost of ownership* Grid and storage design* Bin sizing and utilization* Robot and port requirements* Throughput* Workstation strategies* Picking and replenishment processes* System expansion* Redundancy and availability* Software integration* Operational optimization* Technical architecture* Controls* Interfaces* System performance* Integration requirements* Sales opportunities supported* Quality and completeness of customer requirements* Percentage of qualified opportunities progressing to solution development* Proposal conversion / win rate* Effectiveness of customer demonstrations* Reduction in late-stage scope changes* Accuracy of early solution assumptions* Customer engagement during workshops and demonstrations* Sales team adoption of Solution Architect resources* Development of repeatable demonstration and solution-selling tools* 5+ years of experience in warehouse automation, material handling, distribution operations, solution engineering, systems integration, or a related field.* Strong understanding of warehouse and distribution center operations.* Experience supporting customer-facing technical or solution-selling activities.* Ability to understand operational data and translate it into automation requirements.* Strong presentation and communication skills.* Ability to communicate technical concepts to both technical and non-technical audiences.* Experience working collaboratively with Sales and Engineering organizations.* Ability to manage multiple opportunities simultaneously.Automated storage solutions are high-tech. The basis for this is our genuine high-quality work from our own production sites, the skills of our specialists in planning, production, and assembly, as well as the innovative spirit of our engineers from research and development. For years, we have been developing solutions in the areas of Industry 4.0 and digitalization to offer our customers an excellent all-around service.