Technical Sales Representative

Pulstec USA, Inc.; Novi (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Simple IRA retirement accounts

Paid time off

Job summary

Pulstec USA, Inc. seeks a full-time Technical Sales professional based in Novi, MI. You will provide sample measurements, online demonstrations, and tailored consultations to manufacturers, scientists, and engineers, with up to 50% travel across the U.S., Canada, and parts of South America.

You will promote Pulstec’s product suite, including μ-X360J, s-Laue/m-Laue, Hardness EYE, and muraR, while collaborating with clients to meet their testing needs and ensuring successful purchases.

Qualifications

• Must be willing and able to travel.
• Experience with testing equipment required (X-ray diffraction preferred).
• Experience collaborating with clients from industrial/research backgrounds.
• Excellent communication skills; English required (Japanese a plus).
• Valid driver’s license and good driving record.
• Ability to work independently and as part of a team.

Responsibilities

• Provide technical sales support including product demonstrations and sample measurements.
• Evaluate lead quality and manage projects from consultation to purchase.
• Provide ongoing technical support to existing clients as needed.
• Analyze customer applications to determine suitable products and accessories.
• Perform live demos and workshops on-site at universities and facilities.
• Conduct market research as needed and assist with on-site repairs.

Skills

Travel frequently

Testing equipment experience

Client communication

English proficiency

Driver's license

Independent and team work

Education

Bachelor's degree in engineering or related science field

Tools

PowerPoint

Excel

Word

Job description

Travel Required?: Yes, Valid Passport required

Degree Requirement: Bachelor's degree in engineering or a related science field

Shift: Monday through Friday, 40 Hours Per Week

Full Job Description:

Pulstec USA is seeking a full-time Technical Sales to provide sample measurements, online demonstrations, repairs, and tailored consultations to manufacturers, scientists, project managers, and engineers. This job is based in our Novi, MI, office, but requires up to 50% travel throughout the United States, Canada, and South American countries.

The candidate will be responsible for selling and providing technical support for Pulstec’s entire product suite, including the μ-X360J residual stress analyzer, s-Laue and m-Laue crystal orientation systems, Hardness EYE, and the muraR surface hardness variation scanner.

Job Responsibilities:

• Providing technical sales support, including product demonstrations and sample measurements.
• Evaluating lead quality.
• Providing ongoing technical support to existing clients as needed.
• Analyzing a customer’s application requirements to determine which product and optional accessories are appropriate.
• Performing live demos and workshops on-site at universities, industrial facilities, and other requested locations.
• Managing projects, from initial consultation to final purchase.
• Performing market research as needed.
• Equipment repairs on-site or in office.

Desired Skills & Qualifications:

• Must be willing and able to travel.
• Verifiable prior experience with testing equipment required (experience with X-ray diffraction equipment is preferred).
• Verifiable prior experience collaborating and communicating with clients from industrial and research backgrounds is required.
• Excellent communication (English is required, Japanese is added benefit).
• A valid Driver’s license and good driving record.
• Ability to work independently and with a team.
• Experience with presentation, spreadsheet and word processing software such as Microsoft PowerPoint, Excel and Word.
• Exceptional problem‑solving skills.
• Professional certifications are not required, but will be considered.
• Health insurance
• Simple IRA retirement accounts
• Paid time off

You will be placed on a 90 Day Probationary Period starting from your first day of work.During this Period, your performance and compatibility with other employees will be evaluated.

Equal Employment Opportunity Statement

Pulstec USA, Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

ADA Accommodation Statement

Applicants with disabilities may request reasonable accommodations during the application process by contacting [e-mail].