Technical Sales Manager

UPM; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Fully remote (home-office)

Job summary

UPM is seeking a Technical Sales Manager to join our global team. This fully remote role focuses on driving sales through expert knowledge of pressure-sensitive label materials, converting, and printing technologies, while building trusted customer relationships across regions.

You will lead cross-functional projects, coordinate inquiries, and translate customer needs into feasible, profitable solutions. Fluent English and travel flexibility are required.

Qualifications

• Experience with pressure-sensitive label materials and related processes.
• Understanding of label products, specs, and customer process needs.
• Commercial mindset aligning technical solutions with customer value.
• Experience in customer-facing technical work or consultative selling.
• Ability to independently manage projects and coordinate stakeholders.
• Ability to build trusted relationships at multiple organizational levels.
• Structured analytical thinking with practical problem solving.
• Willingness to travel frequently within the assigned market/region.
• Fluent in English and in the local language (French/German/Italian).

Responsibilities

• Drive sales development through technical expertise and customer engagement.
• Act as a customer-facing contact for technical matters coordinating inquiries with internal functions.
• Identify and progress technically demanding business opportunities from need to feasibility.
• Provide expert consultation on pressure-sensitive label materials, converting and printing technologies.
• Lead customer technical projects end-to-end with planning, coordination and risk management.
• Support product homologation, trials and new product implementation with clear criteria.
• Build long-term customer relationships and demonstrate capabilities of UPM Adhesive Materials.

Skills

Pressure-sensitive labels

Label converting

Printing technologies

Customer-facing

Project management

Relationship building

Analytical thinking

Self-leadership

Cross-functional coordination

Willing to travel

Job description

Описание:

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils! Learn more about us as a workplace upm.com/careers We are now looking for a Technical Sales Manager to join our team. Greetings from your future manager “Technical Sales is a new customer-facing growth capability within our Technical Sales & Support organization. We are looking for professionals who can turn technical expertise into customer value, stronger relationships and new business. If you enjoy working directly with customers, coordinating complex technical projects and connecting commercial priorities with practical solutions, this role offers an exciting opportunity to make a visible impact.” - Marzena Sidelnik Senior Manager, Technical Sales & Support

Задачи:

• Drive sales development through technical expertise, customer engagement and solution-oriented collaboration, in alignment with strategic account plans
• Act as a customer-facing contact point for technical matters coordinating inquiries, qualifications and complex technical related support with the relevant internal functions
• Identify, shape and progress technically demanding business opportunities from initial customer need through feasibility
• Provide expert consultation on pressure-sensitive label materials, converting, printing and label application technologies
• Lead customer technical projects end-to-end, including project planning, stakeholder coordination, follow-up, risk management and clear documentation of outcomes
• Support product homologation, customer trials and new product implementation, ensuring that technical requirements and success criteria are clearly defined
• Build trusted, long-term customer relationships and strengthen confidence in UPM Adhesive Materials solutions, services and technical capabilities
• Gather customer, application, market and competitor intelligence and translate it into actionable input for portfolio development and internal capability building

Требования:

• You have strong expertise in pressure-sensitive label materials and practical experience in label converting, printing and labeling application technologies
• You understand label products, technical specifications, material performance and customer process requirements
• You are commercially minded and able to connect technical solutions with customer value, account priorities and profitable growth
• You have experience in customer-facing technical work, consultative selling, application development, technical service or a comparable role
• You can manage projects independently, coordinate cross-functional stakeholders and move complex topics toward clear decisions and results
• You build credible customer relationships and communicate clearly at different organizational levels, internally and externally
• You combine structured analytical thinking with a practical, action-oriented approach to problem solving
• You demonstrate self-leadership, sound prioritization, curiosity and the ability to work effectively in a changing, international environment
• You are willing and able to travel frequently within assigned market or region
• You are fluent in English and in the relevant local language - French or German or Italian

Условия:

• A meaningful job: We have an inspiring purpose “We renew the everyday for a future beyond fossils”. Our work is impactful and transformative.
• A caring community: Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
• Development opportunities: We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
• Responsible employer: Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas, from climate change mitigation to enhancing biodiversity.
• We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.
• Learn about our Rewarding and our Ways of working

Additional information

This position is fully remote (home-office based). The position holder will report to Senior Manager, Technical Support EMEIA. For further information about the role, please contact Marzena Dorota Sidelnik at [e-mail].

UPM business information

UPM is a material solutions company, renewing products and entire value chains with an extensive portfolio of renewable fibres, advanced materials, decarbonization solutions, and communication papers. Our performance in sustainability has been recognized by third parties, including EcoVadis and the Dow Jones Sustainability Indices. We operate globally and employ approximately 15,100 people worldwide, with annual sales of approximately €9.7 billion. Our shares are listed on Nasdaq Helsinki Ltd. UPM – we renew the everyday