Technical Sales Manager

Plansee; Franklin (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Plansee in Franklin, MA seeks a Technical Sales Engineer to drive growth for High Performance Materials in the USA and Canada. You will lead sales programs, manage pricing and terms, and educate customers on Plansee capabilities and digital tools.

Collaboration with engineering and production teams is essential to tailor solutions. Expect up to 50% travel, industry shows, and close engagement with key accounts.

Qualifications

• BS degree or equivalent in marketing, business, or engineering.
• 5–7 years industrial B2B sales/marketing experience.
• Proficient in MS Office; SAP R/3 experience preferred.
• Strong written and verbal communication skills.
• Experience with CRM and CCM tools.
• Willingness to travel up to 50% domestically and internationally.

Responsibilities

• Develop and execute sales and marketing strategies for HPM products in the USA and Canada.
• Provide commercial management: price, terms, evaluation, and delivery; educate customers on PLANSEE materials and digital tools.
• Collaborate with engineers, production, and sales teams to solve customer needs.
• Maintain account roadmaps and literature; conduct regular CRM activity and reports.
• Lead market intelligence, CCM updates, and annual planning inputs.
• Travel as required to grow the customer base and attend events.

Skills

Leadership abilities

Communication skills

Time management

Cross-cultural interaction

Education

BS degree in Marketing, Business, Engineering, or related field

Tools

MS Office Suite

SAP R/3 (sales)

CRM

CCM

Job description

The Technical Sales Engineer is responsible for managing sales activities, developing customer relationships, achieving revenue targets, and driving market growth.

Responsibilities:

• Develop and ensure the success of Sales and Marketing strategies for PLANSEE’s High Performance Materials products and services related to the assigned business segments within PLANSEE' s defined region within the USA and Canada.
• Provides commercial management to customers relating to price, terms, evaluation, and delivery. Educate customers on PLANSEE's materials, capabilities, and technical expertise along with our Digitalization Tools (My Plansee, Plansee Online Shop)
• Capable of working in a teamwork fostered environment with engineers, production, and other technical personnel to come up with solutions to benefit the customer. Works with product management, inside sales, and outside sales representatives to overcome business objections of prospective customers. Keeps account roadmap activities and literature up to date. Oversees audit of customer consignment inventories where applicable.
• Introduce and execute strategic goals in collaboration with the Business Division North America Managers to ensure growth within the assigned Business Segments. Care for and deal with important customers personally (key accounting). Accompany and support employees in difficult sales negotiations and price discussions.
• Prepares customer conversation reports within CRM (Customer Relationship Management) including customer visits, calls, and emails regularly. Provide monthly and quarterly reviews of sales, travel summaries and analysis of account growth, profitability, potential, and forecast.
• Responsible creating Marketing intelligence by updating CCM (Customer Competitor Matrix) regularly and provide analytical data to analyze trends, market studies, and business opportunities, implement segment strategy, manage contribution margins, optimize market positioning, market presence and services; provide data for the annual planning procedure and set targets for the annual budget.
• Leverage PLANSEE’s high performance material science to differentiate products to the marketplace. Increase current customer base by initiating contact with prospective customers for adding new technical capabilities and diversifying our product offering along with promoting Plansee Digital Tools.
• Travel is expected at a minimum of 50% to increase sales within the assigned market units domestic and international.
• Participation in industry trades shows and conferences, sales meetings, and periodic planned visits to Global headquarters in Austria and other PLANSEE facilities throughout the world as required. Make sure that customers are constantly informed about the contents and innovations of the HPM range of offers.

Qualifications:

• BS degree in Marketing, Business, Engineering, or a related field. An equivalent combination of directly related experience and education may be considered.
• At least five to seven years industrial sales and marketing experience in a business-to- business environment.
• Solid proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook). Knowledge of SAP R/3 sales module desired.
• Proven leadership abilities, organization, and time management skills.
• Demonstration of strong written and verbal communication skills as well as effective interaction at all levels and across diverse cultures.
• Ability to effectively present information and respond to questions from management, customers, and prospects.
• Familiarity with Market Intelligence Tools such as CRM and CCM.
• Ability to meet requirements to work on ITAR and export control restricted projects.

The base compensation for this position is between 90-120k annually, commensurate with skill and experience level. This role will also be bonus eligible.