Technical Sales Engineer - Semicon

Plansee Group; Franklin (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Plansee USA LLC in Franklin, USA, seeks a Sales and Marketing Leader to develop and ensure the success of strategies for PLANSEE’s High Performance Materials, covering the USA and Canada. The role requires educating customers on materials and our digital tools, and coordinating with product management, inside and outside sales.

The position involves strategic collaboration and managing key accounts, with CRM-informed reporting.

Qualifications

• BS degree in Marketing, Business, Engineering or related field.
• 5–7 years of industrial sales and marketing experience in B2B environment.

Responsibilities

• Develop and ensure the success of Sales and Marketing strategies for PLANSEE’s High Performance Materials in USA/Canada.
• Provide commercial management to customers regarding price, terms, evaluations, and delivery; educate customers on PLANSEE materials and digital tools.
• Collaborate with engineers, production, and other personnel to solve customer problems; keep account roadmaps and literature updated.

Skills

MS Office Suite

SAP R/3

Leadership

Communication

CRM CCM

Negotiation

Education

BS degree in Marketing, Business, Engineering

Tools

CRM systems

Job description

What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum.

At our Plansee site in Franklin, USA, we specialize in transforming semi-finished molybdenum and tungsten products into complex components—leveraging decades of precision manufacturing and engineering excellence.

Join a highly motivated team in Franklin, USA, where local expertise meets the global knowledge and values of the Plansee Group.

Position type: Exempt

1. Develop and ensure the success of Sales and Marketing strategies for PLANSEE’s High Performance Materials products and services related to the assigned business segments within PLANSEE' s defined region within the USA and Canada.
2. Provides commercial management to customers relating to price, terms, evaluation, and delivery. Educate customers on PLANSEE's materials, capabilities, and technical expertise along with our Digitalization Tools (My Plansee, Plansee Online Shop)
3. Capable of working in a teamwork fostered environment with engineers, production, and other technical personnel to come up with solutions to benefit the customer. Works with product management, inside sales, and outside sales representatives to overcome business objections of prospective customers. Keeps account roadmap activities and literature up to date. Oversees audit of customer consignment inventories where applicable.
4. Introduce and execute strategic goals in collaboration with the Business Division North America Managers to ensure growth within the assigned Business Segments. Care for and deal with important customers personally (key accounting). Accompany and support employees in difficult sales negotiations and price discussions.
5. Prepares customer conversation reports within CRM (Customer Relationship Management) including customer visits, calls, and emails regularly. Provide monthly and quarterly reviews of sales, travel summaries and analysis of account growth, profitability, potential, and forecast.
6. Responsible creating Marketing intelligence by updating CCM (Customer Competitor Matrix) regularly and provide analytical data to analyze trends, market studies, and business opportunities, implement segment strategy, manage contribution margins, optimize market positioning, market presence and services; provide data for the annual planning procedure and set targets for the annual budget.
7. Leverage PLANSEE’s high performance material science to differentiate products to the marketplace. Increase current customer base by initiating contact with prospective customers for adding new technical capabilities and diversifying our product offering along with promoting Plansee Digital Tools.
8. Travel is expected at a minimum of 50% to increase sales within the assigned market units.
9. Participation in industry trades shows and conferences, sales meetings, and periodic planned visits to Global headquarters in Austria and other PLANSEE facilities throughout the world as required. Make sure that customers are constantly informed about the contents and innovations of the HPM range of offers.

Other duties as required.

Qualifications and Skills

1. BS degree in Marketing, Business, Engineering, or a related field. An equivalent combination of directly related experience and education may be considered.
2. At least five to seven years industrial sales and marketing experience in a business-to- business environment.
3. Solid proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook). Knowledge of SAP R/3 sales module desired.
4. Proven leadership abilities, organization, and time management skills.
5. Demonstration of strong written and verbal communication skills as well as effective interaction at all levels and across diverse cultures.
6. Ability to effectively present information and respond to questions from management, customers, and prospects.
7. Familiarity with Market Intelligence Tools such as CRM and CCM.
8. Willingness to travel 50% of the time, domestically and internationally.
9. Ability to meet requirements to work on ITAR and export control restricted projects.

The base compensation for this position is between 90-120k annually, commensurate with skill and experience level. This role will also be bonus eligible.

Equal Employment Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Plansee USA LLC