Key Account Sales Manager

Plansee Group; Franklin (MA); On-site; USD 110,000 - 130,000; Full time

Job summary

Plansee USA LLC in Franklin, USA, seeks a seasoned Key Account Manager to lead strategic B2B sales for the North American market. You will build and maintain strong customer relationships across global markets, collaborating with engineering and internal teams to deliver value-driven solutions.

The role requires a BS in Engineering/Metallurgy/Business and at least five years in industrial sales, with SAP experience and strong communication skills.

Qualifications

• BS degree in Engineering/Metallurgy/Business or related field; minimum five years of industrial sales and marketing experience.
• Knowledge of SAP sales module; strong written and verbal communication; ability to interact across diverse cultures.
• Highly organized with strong time management and ability to present information to groups.
• Ability to analyze sales data and develop recommendations and solutions.

Responsibilities

• Performs strategic key account sales and marketing activities within local and global segments.
• Grow and capture opportunities within Plansee Refractory Metals Division in North America; act as the customer’s internal voice.
• Coordinate with sales, engineering, logistics, and manufacturing to drive projects end-to-end.
• Assess market competition and differentiate plan vs competitors.
• Assist in annual business planning with North America division manager; utilize Plansee CRM for forecasting revenue.
• Attend workshops, industry events, and Plansee meetings to maintain knowledge.

Skills

Strategic account management

B2B sales

Communication skills

Presentation skills

Time management

Cross-cultural collaboration

Industrial sales

Forecasting

Education

BS degree in Engineering/Metallurgy/Business

Tools

SAP sales module

Job description

What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum.

At our Plansee site in Franklin, USA, we specialize in transforming semi-finished molybdenum and tungsten products into complex components—leveraging decades of precision manufacturing and engineering excellence.

Join a highly motivated team in Franklin, USA, where local expertise meets the global knowledge and values of the Plansee Group.

Position type: Exempt

Plansee USA is hiring a Key Account Manager to join our Franklin sales team. The ideal candidate will have proven experience in global business-to-business sales, with the ability to develop and maintain strong customer relationships across international markets. This individual will be comfortable collaborating closely with engineering and other internal teams to understand customer needs, develop effective solutions, and deliver value-driven results. The successful candidate will be strategic thinker who can identify new business opportunities while continuing to grow and strengthen existing customer relationships.

Responsibilities

• Performs strategic key account sales and marketing activities within the local and global business segments assigned.

• Grow and capture business opportunities within the Refractory Metals Division of Plansee while actively investigating and developing strategic accounts in North America. Functions as the point of contact and internal voice of the customer for key accounts while organizing internal support to meet customer requirements.

• Supports Plansee KPI’s while being customer focused and providing superior service to partners by interfacing with sales, engineering, logistics and manufacturing teams to drive applications and projects for customers from start to finish.

• Assesses market competition by comparing the company’s products to competitors and implement strategies to effectively differentiate and gain favorable positioning.

• Assists in annual business planning process by working with the business division manager for North America in developing product & account plans to support sales and marketing goals. Utilize Plansee CRM for all sales activities and forecasting of future revenue.

• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, participation in industry trades shows and conferences, PLANSEE USA sales meetings and periodic planned visits to Plansee, Austria and other Plansee facilities throughout the world as required.

Qualification:

• BS degree in Engineering/Metallurgy/Business or a related field and/or equivalent combination of directly related experience and education. Minimum five years of industrial sales and marketing experience in a business-to- business environment.

• Knowledge of SAP sales module. Demonstration of strong written and verbal communication skills as well as effective interaction at all levels and across diverse cultures.

• High degree of organization and time management skills.

• Ability to effectively present information and respond to questions from groups of managers, customers, and prospects. Ability to analyze sales data and develop recommendations and solutions.

The base compensation for this position is between 110-130k annually, commensurate with skill and experience level. This role will also be bonus eligible.

Equal Employment Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Plansee USA LLC