Technical Sales Engineer - SAP-Focused Service & Quotes

ANDRITZ; Florida; On-site; USD 42,000 - 66,000; Full time

Job summary

ANDRITZ (Knife Systems) seeks a proactive professional to support product managers and service areas for the Wood Yard in Oldsmar, FL. You will generate SAP quotes, prepare orders for invoicing, and maintain project records, balancing customer needs with accurate documentation.

Requirements include 2+ years in customer service or accounting, proficiency with Word/Excel/Outlook, and familiarity with SAP. Travel 2–3 times yearly within the US is required.

Qualifications

• Two+ years of experience in customer service, inside sales, or accounting.
• Degree in Accounting, Business, or Finance preferred, but not required.
• Proficient in Word, Excel and Outlook.
• Familiarity with SAP or other ERP is a plus.
• Strong interpersonal/communication skills and ability to work in a team environment as well as independently.
• Ability to simultaneously manage multiple tasks in an efficient and professional manner.
• Perform moderately complex tasks requiring a fundamental knowledge of the Company's products and services.
• BA/BS Required.
• Mechanical Background preferred.

Responsibilities

• Coordinate and/or perform the following activities for PKP Service.
• Generate SAP quote numbers and electronic folders for Spare Parts, Field Service, and Service Contract customer quotes.
• Prepare and distribute quotes to the customer.
• Prepare completed orders for customer invoicing.
• Audit all orders to ensure accuracy and completeness prior to entering order.
• Enter and acknowledge sales orders in SAP.
• Generate and track purchase requisitions for project purchasing from request forms provided by Project Managers
• Maintain both hard file and electronic file for all projects, field service orders, service contracts, and off-site inventory.
• Schedule and report activities/jobs of the representatives on a weekly schedule.
• Work closely with management on potential problems to ensure customer satisfaction.
• Assist Project Managers in maintaining customer account, project scopes, contract renewals and account maintenance needs.
• Along with Controller and other Project Controllers work on policies, procedures and training for sales and service staff and needed.
• Assist with various project accounting functions.
• Travel (2-3 trips per year within US).

Skills

Customer service

Inside sales

Accounting

Interpersonal/communication

Multitasking

Mechanical background

Teamwork

Independence

BA/BS required

Education

BA/BS

Accounting/Business/Finance degree preferred

Tools

SAP

Word

Excel

Outlook

Job description

ANDRITZ (Knife Systems) seeks a proactive professional to support product managers and service areas for the Wood Yard in Oldsmar, FL. You will generate SAP quotes, prepare orders for invoicing, and maintain project records, balancing customer needs with accurate documentation.

Requirements include 2+ years in customer service or accounting, proficiency with Word/Excel/Outlook, and familiarity with SAP. Travel 2–3 times yearly within the US is required.